Report: #524466

Complaint Review: GeoVera Insurance

  • Submitted: Mon, November 16, 2009
  • Updated: Mon, November 16, 2009
  • Reported By: Lionel — West Hollywood California USA
  • GeoVera Insurance
    4820 Businesss Center Drive suite 200
    Fairfield, California
    United States of America

GeoVera Insurance Cancelation of policy after 7 years Fairfield, California

*Consumer Comment: They are correct.

Show customers why they should trust your business over your competitors...

We had GeoVera Earthquake Insurance on our Condo for 7 Years, when they recently told us that "They do not cover dwellings of more than 4 units! and had to Cancel the policy or as they put it "Non-Renewal"

Our building has 75 units.When I asked for a full refund as acording to their Policy we were clearly NOT covered, they told us that "if we had made a claim in that time they would have paid us"

I find this hard to believe as Insurance Companies do not pay unless they have to, also I can not believe that they are that incompetent as not to notice this for 7 years!

I am not giving up on this I want my money back! 


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#1 Consumer Comment

They are correct.

AUTHOR: Flynrider - (U.S.A.)

If you had a paid insurance contract for your building, they would have been obligated to pay claims under that contract. Insurance companies do tend to try and pay out as little as possible, but they can't sell you a policy on a building and then turn around and say they don't cover that type of building.

 They certainly have every right to decide not to renew the policy if it no longer fits their risk profiles. Insurance companies do this all the time.

  I don't think you'll get anywhere on your assertion that claims on the old policy would have been denied. Since you didn't make a claim, you have no way of proving that. You can try complaining to your state's insurance commisioner, but I don't think you'll get very far.

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