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Report: #715319

Complaint Review: Get Licsensed - Middlesex Internet

  • Submitted:
  • Updated:
  • Reported By: Trendmetrix Software — Toronto Ontario Canada
  • Author Not Confirmed What's this?
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  • Get Licsensed Rear of 71 The Broadway Southall Internet United States of America

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Get Licensed and Shahzad Ali owes $22,0000 in unpaid bills for guaranteed SEO services to our company Trendmetrix Software (http://www.trendmx.com).

Since 2008 our company Trendmerix Software based in Canada had been contracted to improve the search engine ranking of http://www.get-licensed.co.uk/.

Shahzad Ali from Get Licensed signed a contract with us in 2008, which basically spelled out we guarantee search engine rankings for specific keywords Get Licensed was targeting, such as sia licence, sia training etc.

We have achieved rankings for several of his target keywords and the number of leads and sales improved his business. From the beginning Shahzad Alis company didnt pay the full invoice amount. At first Get Licensed was a few hundred dollars in arrears and later a few thousand dollars.

During 2009 and 2010 Get Licensed added new keywords to the guaranteed SEO contract and we kept of performing and billing for achieved rankings, but we have never received full invoice payments. After contacting him several times a week via phone or email, Shahzad Ali stopped all payments in the summer of 2010 with over $20,000 owing to Trendmetrix Software.

In December 2010 we have come to an agreement on how his company would repay the outstanding amount. We have agreed to monthly installments of $1000, while Trendmetrix continue to improve rankings of his existing and new keywords.

He has made one payment in February 2011 of $1000. As of April 2011 he doesnt respond to emails or phone calls.

We are proceeding with a small claims court proceeding in Canada to get our money back.

If you want to get paid make sure you get cash or credit card payment from Get Licensed otherwise you might as well throw your money down the drain.

This report was posted on Ripoff Report on 04/08/2011 12:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/get-licsensed/internet/get-licsensed-shahzad-ali-get-licensed-from-the-uk-shahzad-ali-owes-me-money-middlesex-in-715319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
1Consumer
2Employee/Owner

#5 Author of original report

The matter has been resolved amicably between Trendmetrix and Get Licensed

AUTHOR: Trendmetrix Software - (Canada)

POSTED: Tuesday, April 12, 2011

I was able to speak with Shahzad on the phone and we were able to resolve the financial and SEO service issues between us without any hard feelings.

I am satisfied with his assurances I was given about future payments. I had assured Shahzad, Trendmetrix will continue to act in good faith and provide search optimization and promotion services to improve the rankings, and visitor traffic to Get-licensed.co.uk and other affiliated sites.

Shahzad had given me his personal mobile number in case in the future there are any issues that require his personal involvement.

  I consider this matter closed.

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#4 UPDATE Employee

Trendmetrix was overcharging

AUTHOR: Sanyam Goswami - (United Kingdom)

POSTED: Friday, April 08, 2011

My name is Sanyam Goswami, I have an s****.> I was contacted by Shaz Ali in 2009 to take a look at one of his business's website, I had known Mr. Ali though many people in the community and considered it a privilege to help him.

After looking at his website I saw some in bound links, when I confirmed he mentioned that he is paying $3000 a month to someone in Canada for a handful of links. I informed him that the person is seriously overcharging you.

Mr. Ali was naive to have paid more than $300 - $500 a month for that service.

GL website because of the popularity was ranking high anyway, and Jeol was enjoying the fruits of success without actually doing any work.

I can personally validate that the maximum money Joel has spent on managing this project is $3000 in total.

I challenged Mr. Ali to give me a chance which he did, I worked very hard on this project and continue to do so, Mr. Ali has always paid on time without any problems.

As an expert in the Industry I can confirm that the service with Jeol has provided is seriously overcharged, he has taken advantage of an innocent consumer who had less understanding of the nature of SEO.

I do continuous SEO work for GL website and 30 other websites owned by Shaz and my bill is less than $3000 a month.





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#3 REBUTTAL Owner of company

Get Liscensed demands evidence!

AUTHOR: Shahzad Ali - (United Kingdom)

POSTED: Friday, April 08, 2011
Disappointment:

Joel, we have been paying you since 2008 for SEO services, in 2009 we started using another provider who did a lot of work for us and helped us rank high. They also informed us that you hardly did any on going work on our site.

Like yourself, we are very risk aware of internet scams, I was told by local reputable SEO specialists that your work is not real and you are over charging for a service you are not delivering. This is after we paid you over $30,000.


Nature of Business

I have been paying another SEO company since late 2009, I have seen the rankings increase, I have digital evidence of the work that company has done to improve our rankings at a fraction of the cost.

I have provided you reports and evidence of work carried out by another service provider to clear your assumption that you have done all this work.

I do not blame you for this, it is the nature of the business you are in, it is difficult to clearly ascertain the reasons for high rankings on google.

The results of the work you see in rankings is someone else's hard work.

We do continuous SEO for our business and if we would have left it on you only, we would be out of business.

You are an SEO expert and can run reports and see the amount of links/articles/blogs exist on the on the web which you have not created.

Contradiction

The same service you are claiming we owe $20,000 is available on your website for $1500.


Responding to Phone Calls
I have been away from my office since last 3 weeks, you were welcome to call the main telephone line and speak to the finance department.


Your phone line:

Gopal from our Finance department has been trying to call you since last two days because he was unable to make a payment using a UK Bank Card on your website's payment section

Further to your comments:
If you want to get paid make sure you get cash or credit card payment from Get Licensed otherwise you might as well throw your money down the drain.

See comments below from Gopal Patel (Finance Controller)

"Hi Shahzad, hope you and the wife are well, I have been trying to call Joel Katona  on 205.383.2936 but there is a continuous busy tone, seems like the number is out of service. Their website is not accepting UK Debit Card Payments and giving errors, I do not have paypal account details, can you please let me know if there is any other way we can make this payments"

Sent on 5th April 2011.


*Please fix your website to accept foreign credit card payments before attempting to do business outside Canada.


Our Suspicion and Risk Assessment

Telephone number out of service

Nature of business : Virtual

Previous claims by local SEO specialists that the work is not done

No reports from you.

Threatening emails from you to make payments whilst I was away or you will start posting negative comments.


Our Assessment

All the above are a strong indicator of another online scam in action.


Retaliation:

I can include 3 of your customers and file a similar inflammatory report which will cause your business a considerable amount of loss, and stress to you. The funny thing is that I can file a report claiming you owe me $1000,0000,0000.

RipOff Report is a profit making business, and gains on emotional and angry customers like yourselves.

I personally feel that I have been a victim of RipOff Reports


SEO Company:

I have taken the liberty to invite the SEO company we currently use to comment here and confirm our relations with them since 2009 which has helped us rank high for many keywords.


Way Forward:

As promised I would be happy to make payments to you if you can provide us monthly reports of SEO work you have done for us in the last 3 months, and any future work.


Conclusion:

I would like to conclude this comment by confirming that all accounts with yourselves are up to date, and you should be aware that you are not the only company working on our SEO project.

I think I am owed an apology from your side for acting emotionally and posting this comment.


Statement of Truth

The nature of this complaint is not a true reflection of the organisation in question.

Further information about the company's credit standing can be obtained from the following credit agencies.

Click here to see credit report


Further Information

My executive secretary Haydee  can be contacted on +44 208 368 9237 for any further information.

Our finance department would be happy to assist anyone relevant who would like further evidence of claims made in this comment.

Finance Department
0208 867 7570
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#2 REBUTTAL Owner of company

Get Liscensed demands evidence!

AUTHOR: Shahzad Ali - (United Kingdom)

POSTED: Friday, April 08, 2011
Disappointment:

Joel, we have been paying you since 2008 for SEO services, in 2009 we started using another provider who did a lot of work for us and helped us rank high. They also informed us that you hardly did any on going work on our site.

Like yourself, we are very risk aware of internet scams, I was told by local reputable SEO specialists that your work is not real and you are over charging for a service you are not delivering. This is after we paid you over $30,000.


Nature of Business

I have been paying another SEO company since late 2009, I have seen the rankings increase, I have digital evidence of the work that company has done to improve our rankings at a fraction of the cost.

I have provided you reports and evidence of work carried out by another service provider to clear your assumption that you have done all this work.

I do not blame you for this, it is the nature of the business you are in, it is difficult to clearly ascertain the reasons for high rankings on google.

The results of the work you see in rankings is someone else's hard work.

We do continuous SEO for our business and if we would have left it on you only, we would be out of business.

You are an SEO expert and can run reports and see the amount of links/articles/blogs exist on the on the web which you have not created.

Contradiction

The same service you are claiming we owe $20,000 is available on your website for $1500.


Responding to Phone Calls
I have been away from my office since last 3 weeks, you were welcome to call the main telephone line and speak to the finance department.


Your phone line:
Gopal from our Finance department has been trying to call you since last two days because she was unable to make a payment using a UK Bank Card on your website. 

See comments below from Gopal Patel (Finance Controller)

"Hi Shahzad, hope you and the wife are well, I have been trying to call Joel Katona  on 205.383.2936 but there is a continuous busy tone. The website is not accepting UK Debit Card Payments, and I do not have paypal account details, can you please let me know if there is any other way we can make these payments"

Sent on 5th April 2011.

Our Suspicion

Telephone number not working

Claims by local SEO specialists that the work is not done

No reports from you.

Threatening emails from you

Retaliation:

I can include 3 of your customers and file a similar inflammatory report which will cause your business a considerable amount of loss, and stress to you. The funny thing is that I can file a report claiming you owe me $1000,0000,0000.

RipOff Report is a profit making business, and profits on emotional and angry customers like yourselves.

I personally feel that I have been a victim of RipOff Reports


SEO Company:

I have taken the liberty to invite the SEO company we currently use to comment here and confirm our relations with them since 2009 which has helped us rank high for many keywords.


Way Forward:

As promised I would be happy to make payments to you if you can provide us monthly reports of SEO work you have done for us in the last 3 months, and any future work.


Conclusion:

I would like to conclude this comment by confirming that all accounts with yourselves are up to date, and you should be aware that you are not the only company working on our SEO project.

I think I am owed an apology from your side for acting emotionally and posting this comment.


Statement of Truth

The nature of this complaint is not a true reflection of the organisation in question.

Further information about the company's credit standing can be obtained from credit agencies.

Further Information

My executive secretary Haydee  can be contacted on +44 208 368 9237 for any further information.

Our finance department would be happy to assist anyone relevant who would like further evidence of claims made in this comment.

Finance Department
0208 867 7570


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#1 Author of original report

Within a few hours of posting this report, Trendmetrix received two payments

AUTHOR: Trendmetrix Software - (Canada)

POSTED: Friday, April 08, 2011

Shahzad Ali had made a $2000 payment shortly after I had posted this report, which covers his arrears up to the month of March 2011.

If he continues to make his monthly payments we are going to abide by our agreement and improve the search rankings of http://www.get-licensed.co.uk.

I would welcome Shahzad and his company Get Licensed back as customer if he keeps his commitments.

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