Report: #1484250

Complaint Review: getaroom.com -

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Ripoff Report is Xcentric Ventures

Submitted: Thu, August 29, 2019
Updated: Fri, August 30, 2019
Reported By: Michael — Waynesboro VA United States

Author Confirmed

Why?

getaroom.com United States

Phone: 866-238-4218 or 855-470-1
Web: guestreservations.com
Category: RIP-OFF

getaroom.com hamptoninnroanoke.guestreservations.com, guestreservations.com charged $50.44 to book a hotel room for 1 night in addition to hotel charge

*Consumer Comment: Within 10 Seconds!

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I looked up Hampton Inn Roanoke VA, got hamptoninnroanoke.guestreservations - I thought I was on the hotel reservation site. I selected a nonrefundable room, entered my credit card info, and when I went to check out, the price jumped $50+.

Called hotel and was informed that I had booked on a site that was 3rd party, ie, getaroom.com, not their reservation site (look at site name: hamptoninnroanoke.guestreservations). Since I selected nonrefundable, I knew I could not cancel. At check out on 8/27/19, the bill the hotel gave me was $50.44 less than what my credit card was charged.

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This report was posted on Ripoff Report on 08/29/2019 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/getaroomdotcom/charged-book-1484250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Within 10 Seconds!

AUTHOR: The Dog - (United States)

SUBMITTED: Friday, August 30, 2019

POSTED: Friday, August 30, 2019

I went to the site you listed and within TEN SECONDS found it was NOT a Hanpton site but some "independent travel network"! This was listed in PLAIN ENGLISH at the bottom of the page which YOU didn't bother to read! It's ALWAYS someone else's fault, isn't it?

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