getaroom.com maria refund Sanford Florida

My husband made a reservation and made a mistake in 5 minutes of having made the reservation called direct Holiday Inn of Miami Bayside to cancel and it is funny because they told him that to cancel it he had to have called 48 hours before, as if he had just made the reservation anyway I wrote to the corporation and according to them they returned the money to getaroom, but these people are going to keep the money for them because they are applying the rule of cancelarion so the hotel return without any problem and getaroom they want to keep my money people very careful with these people if you make a mistake you will know that you have lost your money