• Report: #1009656
Complaint Review:

GiGi House Cleaning Houston

  • Submitted: Wed, February 06, 2013
  • Updated: Wed, March 13, 2013

  • Reported By: RightWay2Play — Houston Texas United States of America
GiGi House Cleaning Houston
Internet United States of America

GiGi House Cleaning Houston Gi Gi GiGi Houscleaning, Cleaning Services, Houston River Oaks, Realtors, New Homes House Cleaning...Turned Home Burglary! Internet

*Author of original report: The Nerve Of GIGI The Ripoff Maid

*REBUTTAL Owner of company: STOP LYING!!!!

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I contacted an individual named GiGi through Craigs list. She gave me an estimate of $140.00 to clean my home and promised a deep cleaning for this price.  I asked her if she would provide me with a receipt and if she was bonded and she said she was and not to worry. She was a fairly young girl, when she arrived, and seemed nice enough. I was working out of my home and very busy. 

I left her to do her work, after showing her around some, and I went to my work. She was not a very aggressive worker, she did just enough to get by without making me want to take her off the job, but she did spend a lot of time talking on the phone and it seemed like it was secret; as when I walked by, she was quiet. I didn't have time to pay much atention as she was working.

She told me she had to leave early and was not finished. At that point, she seemed nervous, but I didn't think much of it and asked her to please finish a bit more. She did more and I paid her all...in spite of the lack of effort. Then, she left.

I began to notice she had been in our droors and private areas. I texted her and asked her about it and she said she was putting things in there to clean up. I told her going into out droors is not the normal practice of other maids I'd had in the past. I am very trusting and didn't think much more of it.

My daughter came to me that night and told me she was missing some things. I also noticed some things missing or missplaced. I sent GiGi another text and asked her to explain. She told me she didn't know or where she thought the items were. We did find one of the items...but not my daughters medication.

Then, over the next few days and weeks, we found more medication, some jewelry, expensive sunglasses and other small items MISSING from our home. We knew who took them, but there is no way to prove it. No one else had access to our private areas. Now, I'm afraid to hire a maid, as no one knows what they will take. 

She was willing to take our things, but not willing to take responsibility for what she did. So, I'm not willing to give up letting everyone know that GiGi is a theif! I called the police and there is not much they can do, as no one has her address. She also didn't give me the receipt she promised to send...before she left my home. I think she works illegally and I will also try to report her to the IRS and other organizations; as an illegal entity doing business without a license! 

Please don't allow her in your home. She advertises on Craigs list and tries to get into the nicer homes! She has quite a scam going on and I wonder what she does with all the drugs she steals. She stole a lot of our prescriptuion drugs! 

I hope this post helps someone else NOT to be ripped off by this queen of theft! She's certainly NOT the queen of clean! 

Her info is:

GiGi House Cleaning Services

Craigs list:  


GIGI CLEANING SERVICES team is committed to you and your house. Providing a clean, fresh home and Our goal is to satisfy our costumers .Another benefit to have us as your house cleaning service is we maintained long-term relationship with our clients. Our housekeepers are insured, bonded and supervised to ensure your house it's been clean by the way you wanted Please feel free to contact us anytime at 832-860-1626 

ask for Giselle  Offices hours: Monday to Sunday 7:00 am to 9:00pm

We are looking forward to work with you!!!


Location: ALL HOUSTON AREAS...it's NOT ok to contact this poster with services or other commercial interestsPosting ID: 3511273210Posted: 2013-01-29,  8:08AM CSTemail to a friend      

This report was posted on Ripoff Report on 02/06/2013 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gigi-house-cleaning-houston/internet/gigi-house-cleaning-houston-gi-gi-gigi-houscleaning-cleaning-services-houston-river-oak-1009656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

The Nerve Of GIGI The Ripoff Maid

AUTHOR: rightway2play - (United States of America)


I have no reason to be dishonest. GiGi has every motivation to call me a liar and deny what she did. GiGi could lose clients or potential new victims. I certainly hope so. I'm taking my time to do this, to save someone else from her ripoff scams. If GiGi has such a great reputation and a large client list, why is she bothering to come on here and try to keep me from telling you what I know happened? It's because she has to get new victims from Craigs list! I'm onto her scam and I want you to be as well!  

GiGi, you stole from my family and you know it! That's the bottom line and there's no other story. She won't take responsibility for what she did and it's sad. I'm a victim of her scam and want to warn others, not to become taken in by her lies. She told me how she had been in business for so long, how she was bonded and would provide me with a receipt etc...Then, I could not get her to email me the receipt or admit to what she took. She will lie and tell you she lives close, then drive for an hour with no intention of cleaning your home more than once, but rip you off for whatever small but valuable things she can hide and remove form your home or office etc...  

She's the one who lied. She's not a bonded, legitimate business. I was more than fair with GiGi. I paid her every dime she asked for and she not only did a terrible job, but I figured out later, she went into the cupboards & drawers of my family, ripping us off! That's why I'm here. I don't have time to waste telling lies about this girl.

GiGi finally got caught at her game of going through a person's belongings. Previous victims may not know about this site or may not have realized it was GiGi who stole their small items. I hope someone will read this and remember they were missing some belongings...noticing GiGi was possibly the theif! Maybe some of her "one time" clients from Craigs list? I highly doubt my family is her first victim. 

If I can't get her address for the police to go to her home and find out what's going on, I will find other ways to stop her. If she's not careful, I will contact the IRS. Maybe the IRS would be interested in her fake business of ripping people off through the disguise of house cleaning. I bet she pays no taxes on her income and that's another crime. 

I have to wonder if she sold the medication she stole from my home? That would also make her a drug dealer! She was telling secrets on the phone...maybe making drug deals then? No wonder she seemed nervous when I was standing, in the garage, right next to her "large personal cleaning box". She probably had some or all of the items in the box! After all, my expensive versage glasses, jewelry and the medication would fit nicely under her cleaning supplies. I didn't quite get why she seemed nervous, until she left and I realized she had ripped us off!!! What a scammer!


I hope I can help someone avoid feeling as violated as I have been made to feel. Thank you for your time in reading this.
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#2 REBUTTAL Owner of company


AUTHOR: Guisella - (United States of America)

DEAR PIPA !!!!Stop slander my business there is an one year in Houston and I am registered for Harris County and worked with many clients .
We never ever had any accusation of this category please stop thanks
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