Gilbert Square Apartments PEM Management 1821 E Covina St Mesa AZ Deceptive, lying employees, poor management, no communication, dangerous property Mesa Arizona

Gilbert Square apartments, 1821 E Covina ST Mesa AZ managed by PEM management is a Horrible company. Hires lying employees who tell you whatever you want to hear in order to get you to rent from them. There are too many other options in this area. STAY AWAY! I applied at Gilbert Square, was immediately approved. It took several days of phone calls and emails after my approval to get any type of response from the office staff. Since I work full time I could not drive down to the property everyday to check the status of my lease preparation.

I was waiting DAYS past my move in date for my lease to be ready. I had promptly paid a $100 holding fee which I was told was fully refundable. I had no option but to move elsewhere when my lease was not prepared by the time I needed to move. I also checked with Mesa PD after being told by office staff how "safe" this complex is. I was told by Mesa PD that police are called to this property at least daily, sometimes multiple times a day.

I was also told its not a safe place to live. The officers I asked knew the property as soon as I told them the address. After moving elsewhere I have contacted the local office and corporate mgmt several times with NO RESPONSE. This is very unprofessional, not a way to do business. Do not trust the office staff who tell you the holding deposit is refundable. They lied to me, stole my $100 and thankfully I did not move in these ghetto managed apartments!