Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #780247

Complaint Review: Gilt Groupe, Inc. - New York New York

  • Submitted:
  • Updated:
  • Reported By: Exposing The Hidden Truths — New York New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Gilt Groupe, Inc. 2 Park Avenue, 4th Floor New York, New York United States of America

Gilt Groupe, Inc. Gilt, Gilt City, Gilt Group, gilt.com allegedly in violation of several FTC provisions through false advertising and unfair, deceptive acts and/or practices New York, New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Several outraged Gilt Groupe consumers are confident in their judgments that GILT GROUPE is consciously violating provisions of the laws enforced by the U.S. Federal Trade Commission.

In particular, it is the belief that the unlawful violations are surrounding the broadcasting of false advertisements and unfair, deceptive acts and practices. It is believed to be in direct relation to
GILT GROUPE failing to adhere not only to the FTC laws, but also to sound and ethical e-commerce/business practices.

The politics behind the notion that GILT GROUPE may be deceiving its consumers through blatant, false advertising and unfair, deceptive acts and/or practices are supported by irrefutable evidence. According to one consumer, there are a multitude of tangible articles of proof including purchased materials with invoices, photographs, and personal statements from both GILT GROUPE as well as retail directors who currently have working relationships with GILT GROUPE. It is believed that these articles clearly prove the allegations by showing proof of misrepresentation, omission, or other practice, that misleads the consumer acting reasonably in the circumstances, to the consumer's detriment.

On the day of Feb 13, 2011 the first attempt to contact GILT GROUPE about these concerns was made after several damaged/defective and possibly inauthentic products were delivered.  Since then, many consumers have been trying to obtain clarity and answers involving many purchases which were found to be suspicious and possibly fraudulent. After carefully inspecting the items in question it became clear to one consumer that GILT GROUPE may be an online "Outlet Store selling inauthentic or defective merchandise rather than the highly exclusive, online Luxury Brand Retailer as they portray/state on their web site www.gilt.com. The web site boasts statements such as: "Gilt Groupe
provides access, by invitation only, to...coveted fashion and luxury brands, Get Addicted, and "We guarantee that every item sold on Gilt is the designer brand it promises to be."

One of the companies was contacted who manufactured some of the items purchased from Gilt Groupe, JACK SPADE, to find answers regarding products purchased through Gilt Groupe. The Global Sales Manager, Micah Grossman, provided valid photographs from their inventory which unmistakably show the differences between the products provided by Gilt Groupe and what JACK SPADE actually produces/sells. So far, Gilt Groupe has refused to appropriately assist with these concerns.

Individuals contacted include the following:
Kevin Ryan (Founder and CEO of GILT GROUPE, INC.), Sarah Patterson (Senior HR Director), Allison Lucas (Associate General Counsel)

This report was posted on Ripoff Report on 09/23/2011 01:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gilt-groupe-inc/new-york-new-york-10016/gilt-groupe-inc-gilt-gilt-city-gilt-group-giltcom-allegedly-in-violation-of-several-780247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now