Complaint Review: Global Cash card
So I then talked to several people in the dispute department and they told me that I needed to contact the merchant to get the information about the refund so they could "find it". All lies. Eventually I just had to get the BBB involved because it was obvious they were not going to give me my money back.
A couple of weeks ago I get a phone call from Global Cash Card saying they found the refund. This was on a Thursday. I was going to RECEIVE the card within 7-10 business days. Now obviously this was before the 4th of July and weekends don't count as business days. I've had cards from other merchants like Green Dot and when I had to replace a card I actually got it within 7-10 business days. Its been 14 days and no card yet. Being in Texas I can say ya it will take some time for it to go from California to Texas but I have received dozens of letters/packages from California way faster than what Global Cash Card is saying. This company is nothing but liars sitting behind a computer thinking they're the best but in reality they're nothing but a bunch of crooks.
This report was posted on Ripoff Report on 07/13/2012 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/global-cash-card/irvine-california-92606/global-cash-card-lying-despiteful-horrible-scammers-irvine-california-911780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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