Complaint Review: Global Casting Network - Globalcastingnetwork.com - Carlsbad California
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- Author Confirmed
- Global Casting Network - Globalcastingnetwork.com 300 Carlsbad Village Dr. Suite 108A #357 Carlsbad, California U.S.A.
- Phone: 800-405-5459
- Web:
- Category: Modeling Agencies
Global Casting Network - Globalcastingnetwork.com Ripoff!Horrible Customer Service Cannot Cancel "Free Trial" Carlsbad California
*UPDATE Employee: I have looked into this I do not tolerate rude behavior by my customer service representatives
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I just spoke with a VERY RUDE person over there by the name of Daniel. He got very irrate and called me DUMB just because I wanted to cancel my 30 day free trial. This is very very poor customer service and I will report them to the BBB and FBI if they do not refund my $139.
I decided to cancel my "membership" because of the other complaints I found on this site. Daniel consistently told me NO I cannot cancel even though their cancellation policy is 30 days. What kind of company is this crap???!! THEY ARE A SCAM - DO NOT DO BUSINESS WITH THEM! WHAT KIND OF COMPANY PUTS YOU THROUGH SH*t JUST BECAUSE YOU WANT TO CANCEL.
By the way, I found the same ad on careerbuilder.com. DO NOT TRUST THEM!
Scammed and most like won't get refund!
Westminster, Colorado
U.S.A.
This report was posted on Ripoff Report on 04/13/2005 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-casting-network-globalcastingnetworkcom/carlsbad-california/global-casting-network-globalcastingnetworkcom-ripoffhorrible-customer-service-cannot-138699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
I have looked into this I do not tolerate rude behavior by my customer service representatives
AUTHOR: Temre - (U.S.A.)
SUBMITTED: Friday, April 15, 2005
I am the customer service general manager for Global Casting Network. I have looked into the complaintant, Vatt Saycocie's account.
Our records indicate Mr. Saycocie called in to cancel his account on 4/13. At that time, his account was canceled and a credit slip was processed. The credit will take between 3-5 business days to post to his account. If he does not receive the credit, I ask that Mr. Saycocie call me back directly.
All of our calls are recorded and monitored for quality assurance. I will personally be reviewing the recording of the call between Mr. Saycocie & Daniel. I do not tolerate rude behavior by my customer service representatives and can assure you disciplinary action will be taken as necessary.
Mr. Saycocie, I appologize for the frustration caused you and invite you to contact me directly (800) 405-5459, ext 139.
T. Potter
Global Casting Network
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