Complaint Review: Global Tel Link Corporation - Denver Colorado
- Global Tel Link Corporation PO Box 911722 Denver , Colorado USA
- Phone: 877-850-4249
- Web:
- Category: Utility Companies
Global Tel Link Corporation They sold me a fraudulent phone account that cannot be accessed ! I asked for a refund a month ago and turned it into my bank fraud division ! They contacted GTL and was mailed a fraud phone account showing I used it ! I can not use it because they lied to me that they service the facility I bought it for. It cannot be accessed at all. I just called them and they said I had to wait 3 more weeks for a refund that I know im not getting but will turn these fraudulent phone records into the New Mexico Attorney Generals office Monday 8/19 and probably the Utilities Commision here in Santa Fe NM Denver Billing dept Internet
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I signed up for a phone service from my home in New Mexico with Global Tel Link or GTL to accept calls from a correctional facility. Valencia County Detention Center ! I paid a fee of 5.00 for a non refunable deposit and put 25.00 dollars on my account using a debit card. Then I find out I cant access the account and neither could the caller to me. I called their customer service dept and was informed they no longer access that facility! I then asked for a refund. I was told they would refund my 25.00 but not my 5.00 deposit. I called my bank fraud divion(Bank of America) and turned in a claim because they had processed my payment. My bank contacted them and were sent a fraudulent phone account record showing I used it. I cant use it. I have the copies they mailed the bank! I just called customer service at GTL and was told 3 more weeks for my refund. But only 25 dollars. They sent me emails warning me not to turn this over to my bank. Now I know why! I am going to report them to the New Mexico Attorney Generals office and the Utilities Commision in New Mexico. I have heard they have done this to other customers and none have gotten a refund either. I was just told my account is blocked because I asked for a refund. This so wrong and someone needs to check this out.
This report was posted on Ripoff Report on 08/16/2013 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-tel-link-corporation/denver-colorado-80291/global-tel-link-corporation-they-sold-me-a-fraudulent-phone-account-that-cannot-be-access-1076546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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