Complaint Review: GNS, Inc., Global Nutrition Sciences, Inc., Slim Body Coach - Arvada Colorado
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- Author Confirmed
- GNS, Inc., Global Nutrition Sciences, Inc., Slim Body Coach 6452 Fig St., Unit A, Arvada, Colorado U.S.A.
- Phone: 800-595-4670
- Web:
- Category: Weightloss Programs
GNS, Inc., Global Nutrition Sciences, Inc., Slim Body Coach Frustrating that no one has shut this company down .. look at these reports!!! Arvada Colorado
*UPDATE Employee: Company Response
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I wish I had googled this company before filling out the form on the internet...I would not be in this position!
So far: 1/16/09...I filled out a form on the Internet and did not 'submit' it when find out that they charge you for shipping this "free" product; immediately I called to inquire if this "order" actually was submitted.
.. you see, there was no confirmation that I had ordered the product so I called to make sure it wasn't. I did not 'enter' the filled out order form .. it just took it. So I called to make sure it did not go through; it HAD. I immediately canceled and was ASSURED the concelation had gone through.
1/29/08...package arrived in mail. I have now been working on this 'problem' for 3 1/2 hours. NO one will answer the telephone because every call says all circuits are busy ... funny, I can make other calls and the circuits are not busy! I will send all of the reports I find to my credit card company and cancel that number. I will call my local TV station and report this ripoff and print these reports on this web site regarding GNS, Inc. One good thing .. they are supposedly located just North of Denver.
I cannot believe this Company has not been shut down for their shoddy business practices ... regardless of the Product. Why hasn't anyone helped? I just hope my situation does not go beyond the $4.05 shipping charge! For this reason and because I have not been able to contact GNS, Inc., by telephone, I AM FILING THIS REPORT!!
Sandy
Littleton, Colorado
U.S.A.
This report was posted on Ripoff Report on 01/30/2009 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-inc-global-nutrition-sciences-inc-slim-body-coach/arvada-colorado-80004/gns-inc-global-nutrition-sciences-inc-slim-body-coach-frustrating-that-no-one-has-sh-418246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Company Response
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Tuesday, June 23, 2009
Sandy,
Orders will only process if you enter in all of your information including your name, address, credit card information, and after entering your information you would have to check a box accepting the terms and conditions of the offer, and finally after clicking the continue button to submit your order. You would've had to have entered all of the proper information on the order page and actually click to submit--this is the only way that an order would process. It appears that all of these steps were taken for your order to submit. Regardless, you state that you had contacted our company and was advised an order had processed and that it would be cancelled.
We understand that after receiving your shipment you may have encountered a problem in contacting our company. We sincerely apologize for this issue which has since been resolved. We were able to locate your account with our company, it appears that we have since received you order returned to us and your account has been cancelled. If you require any further assistance please don't hesitate to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
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