• Report: #1144012
Complaint Review:


  • Submitted: Sun, May 04, 2014
  • Updated: Sun, May 04, 2014

  • Reported By: cankx2 — Austin Texas
Austin, Texas USA

GoEmerchant Does not Follow Up, Follow Through Austin Texas

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I am sure that the whole company is not as Bad as the Austin, Tx office, but I have been lied to, and more than once.

Was told that I would not be charged Monthly fees during first 3 months if I do not use the service since I was still setting up the business. 1st month I did NOT use the service and was charged $40.05 for the service. Since I had not finished setting up the company – I was overdrawn on checking account. I was then told to go through the headquarters to receive a refund (never disclosed in start up). 2 weeks later I got a refund of $39.43…short of amount charged. I cancelled the service, and was told I would not be charged further. Then, was charged another monthly fee, which caused another overdraw!


This report was posted on Ripoff Report on 05/04/2014 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/goemerchant/austin-texas/goemerchant-does-not-follow-up-follow-through-austin-texas-1144012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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