Complaint Review: gozzo office furniture SDN BHD - klang
- gozzo office furniture SDN BHD no 7 jalan teruntum 20 KU/8 klang, Malaysia
- Phone:
- Web: https://my105306377.trustpass.aliba...
- Category: Furniture Manufactures
gozzo office furniture SDN BHD impostor klang
*REBUTTAL Owner of company: False Report
*REBUTTAL Owner of company: Unsubstantiated Complaint to tarnish reputation of Company
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15/7/2016
fist time bought furniture with Gozzo office furniture S/B, so i bought a office table and chair total amount is RM1799+RM100 delivery fee ,Eric boss promise me 3days working days i can receive my items , so after 3days til noon 5pm gozzo office furniture still not yet delivery items to me so i take my phone and call to the company and ask what happen, there anwser me with not courtesy , when i hear about this i feel very supprise why they anwser me with this bulls*** modal...after 5days i only receive my items from gozzo office, when i open the box and fix the table , i saw the table leg get damage same like display items!!!! WTF i paid cash money for bought furniture and this company cheat me sent me display items to me!!! when i call back and asking why??BOSS ERIC just anwser me stock out no refund!!!!! everyone please do not buy furniture with this company !!!! they are FAKER COOMPANY!!!!
This report was posted on Ripoff Report on 08/24/2016 09:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gozzo-office-furniture-sdn-bhd/klang/gozzo-office-furniture-sdn-bhd-impostor-klang-1324478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
False Report
AUTHOR: Gozzo - (Malaysia)
SUBMITTED: Sunday, August 28, 2016
Once again we wish to re-interate that the false claim made by Mr. Cat is purely a defamation stunt. He is unable to provide any Invoice to subtantiate the claim nor provide detail decription of the item he claimed purchased.
Business card are widely distributed during Trade Fairs, Exhibition and to any new acquaintances. Hence, it can be easily misused if the said person who received it has malicious intention.
We at Gozzo Office Furniture Sdn Bhd is an innocent party due to this defamatiion act by Mr. Cat
#1 REBUTTAL Owner of company
Unsubstantiated Complaint to tarnish reputation of Company
AUTHOR: Gozzo - (Malaysia)
SUBMITTED: Friday, August 26, 2016
Based on our records, there was no sales made to the complainant.
It is purely gutter ploy to tarnish our image by our competitors
Firstly, we do not courier out our furniture and they are either delivered directly to our customer by our own delivery team or own collection by the customer from our factory in Klang. When we deliver, we would also assemble our furniture at the presence of the customers. Hence, I am puzzled when the complainant stated he "opened the box and assemble them himself".
Secondly, all our sales Invoice is issued under another Company name within the Group. Hence, we do not issue invoice under Gozzo Office Furniture Sdn Bhd.
Through out the nine years since we commence operation, we have served our customers courteously and provide product satisfaction to them
Advertisers above have met our
strict standards for business conduct.