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Report: #1324478

Complaint Review: gozzo office furniture SDN BHD - klang

  • Submitted:
  • Updated:
  • Reported By: Mr.cat — Hawaii Malaysia
  • Author Not Confirmed What's this?
  • Why?
  • gozzo office furniture SDN BHD no 7 jalan teruntum 20 KU/8 klang, Malaysia

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15/7/2016 

fist time bought furniture with Gozzo office furniture S/B, so i bought a office table and chair total amount is RM1799+RM100 delivery fee ,Eric boss promise me 3days working days i can receive my items , so after 3days til noon 5pm gozzo office furniture still not yet delivery items to me so i take my phone and call to the company and ask what happen, there anwser me with not courtesy , when i hear about this i feel very supprise why they anwser me with this bulls*** modal...after 5days i only receive my items from gozzo office, when i open the box and fix the table , i saw the table leg get damage same like display items!!!! WTF i paid cash money for bought furniture and this company cheat me sent me display items to me!!! when i call back and asking why??BOSS ERIC just anwser me stock out no refund!!!!! everyone please do not buy furniture with this company !!!! they are FAKER COOMPANY!!!!

This report was posted on Ripoff Report on 08/24/2016 09:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gozzo-office-furniture-sdn-bhd/klang/gozzo-office-furniture-sdn-bhd-impostor-klang-1324478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

False Report

AUTHOR: Gozzo - (Malaysia)

POSTED: Sunday, August 28, 2016

Once again we wish to re-interate that the false claim made by Mr. Cat is purely a defamation stunt. He is unable to provide any Invoice to subtantiate the claim nor provide detail decription of the item he claimed purchased.

Business card are widely distributed during Trade Fairs, Exhibition and to any new acquaintances. Hence, it can be easily misused if the said person who received it has malicious intention.

We at Gozzo Office Furniture Sdn Bhd is an innocent party due to this defamatiion act by Mr. Cat

 

 

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#1 REBUTTAL Owner of company

Unsubstantiated Complaint to tarnish reputation of Company

AUTHOR: Gozzo - (Malaysia)

POSTED: Friday, August 26, 2016

Based on our records, there was no sales made to the complainant.

 

It is purely gutter ploy to tarnish our image by our competitors

Firstly, we do not courier out our furniture and they are either delivered directly to our customer by our own delivery team or own collection by the customer from our factory in Klang. When we deliver, we would also assemble our furniture at the presence of the customers. Hence, I am puzzled when the complainant stated he "opened the box and assemble them himself".

 

Secondly, all our sales Invoice is issued under another Company name within the Group. Hence, we do not issue invoice under Gozzo Office Furniture Sdn Bhd. 

Through out the nine years since we commence operation, we have served  our customers courteously and provide product satisfaction to them

 

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