Report: #612660

Complaint Review: Grand Discovery Travel Fort Mill, SC

  • Submitted: Thu, June 10, 2010
  • Updated: Fri, April 20, 2012
  • Reported By: Bill Hardin — Mount Holly North Carolina United States of America
  • Grand Discovery Travel Fort Mill, SC
    855 GOLD HILL ROAD, Fort Mill SC
    Fort Mill, South Carolina
    United States of America

Show customers why they should trust your business over your competitors...

They made these promises.  Certificate they provided had restrictions that made it all but impossible to comply.  After I complied to the letter and gave them $272 in deposits and fees, they did not deliver and refuse to return my calls or letters.  Clearly not someone that you want to do business with and probably actually criminal.
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This report was posted on Ripoff Report on 06/10/2010 01:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Grand Discovery wrote this!

AUTHOR: elena - ()

After dealing with these people, I can assure you that the company wrote this. (As if it wasn't completely obvious.)

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#2 General Comment

Grand discovery travel same as time to go travel

AUTHOR: A shrader - ()

When you hear travel company and Fort Mill, SC, STAY away. The same company continues to change their name and try to rip off people. They took $3000 from me. It won't happen again!!!
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#3 Consumer Comment

Feess, fees and more ....yep, fees

AUTHOR: ndabunka - (United States of America)

The OP appears to be "on the mark" on this one.

Grand Discovery Travel has contracted with a call center to "sell" memberships.  They are distributing cards advertising FREE cruises.  They state that there are absolutely NO COSTS associated.  First thing they do is to verify the telephone # you are calling in from so that they can enter your name into a "approved call list" and then who knows what that "subcontracted" company does with it from there (Some call centers sell them or use them to call you on additional "clients" behalf).  To protect yourself, call from a phone where you block your outgoing number or give them area code + 555-1212 (this is the general INFORMATION number so that they don't actually have YOUR #).

They then ask for a confirmation # that they then tie your telephone # against.  There is a $95 "member fee" and you are not told what they are actually "supposedly giving away).  It appears that you may even be asked to attend seminars in order to receive anything "FREE".

There are good travel agencies around but trying to build a business by hiring one of these mass market call centers to collect names and numbers, marital status, income levels, etc BEFORE they will tell you ANYTHING about the offer is IMHO "sleezy".  Do yourself a favor and call YOURSELF instead of having one of these 'canned' mass calling operations do this on your behalf.  I for one am throwing away ANY solicitation (FREE or not) from such a company.  Sorry that I wasted 15 minutes of my time today on this but felt that others need to know that this is NOT some mom & pop organization trying to build business.
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#4 Consumer Comment

Grand Resort Travel/Grand Discovery very fun yet proffesional. overly satisfied with my membership and customer service fort mill, South Carolina

AUTHOR: very satisfied - (United States of America)

So sorry to hear of the unfortunate experience some others had! We've been members for years now and constantly send refferals. If you're looking for a great vacation in a luxury condo this program is for you! We got a cruise priced and they're not that much cheaper, but we've yet to find a resort close to the price Grand Resort Travel has booked for us! The customer service gives that personal touch as well! You feel as if you're talking to your friend! Above all, if you want great lodging at a great price, GO TO Grand Discovery and join the club!!
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