Complaint Review: GRANT MEMBER SERVICES - Reston Virginia
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- Author Confirmed
- GRANT MEMBER SERVICES 1642 Valencia Way Reston, Virginia United States of America
- Phone:
- Web:
- Category: Grant Writing & Research
GRANT MEMBER SERVICES Grant member Services Ripped me off. They have no cancelation option on their website or page, and no refund policy enacted. Reston, Virginia
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On April 5 2009 I responded to an email stating that my subscription had been canceled.As per my request........"And since I've never used your services, and I canceled this service on the same day please refund my $94.89 from 3/09/2009 CHK CARD PUR XXXXXXXXX IDS*Grant IDS*GrantO 866-8762778 CA.".....When I canceled your website read as error on the page.
On April 9 2009 this was their reply to me.
Dear Customer,... Our outlined terms state that our customers give our services a fair evaluation of 3 months before we issue a refund. We feel that this is ample time for the customer to genuinely try the program to determine if it works for them.... However, we have an alternative option for you if you do not want to wait the remainder of your 88 days. We can issue you a settlement refund of $47.45. What this means is that you must reply to this email stating that you agree to accept the amount of $47.45 now, instead of waiting the 88 days to obtain the full amount...... Needless to say I turned down their offer and demanded my entire refund.
On April 14, 2009 I got this reply from them.
Dear Customer,.... Since you have turned down our settlement offer of $47.45 we want to remind you that you can still access the refund form and request a full refund at the end of your 88 day risk free trial period...... If you change your mind and decide to accept the settlement offer of $47.45 please feel free to contact us again......Thank you,.....Rochelle
As of to-day, August 23, 2009 I have faxed in my refund request twice to no avail, and
I have printed the refund request form and mailed it to them with a return receipt. The return receipt came back to me unsigned. They have refused to refund me any of my monies. They say they have a refund policy but it's a lie.
THIS IS A RIP OFF SCAM
This report was posted on Ripoff Report on 08/23/2009 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grant-member-services/reston-virginia-20190/grant-member-services-grant-member-services-ripped-me-off-they-have-no-cancelation-optio-484113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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