GrassCity.com GrassiCity.com its been a month and i still havent recieved my order .. but it only took them minutes to take my money Internet

On December 8th 2010 I placed an order for 3 items.. with in minutes the money was taken off my card and i received an email stating that it would be at my house by December 22nd.. Well that day came and went.. on the 23rd i sent them an email to the email address provided .. I got an email 5 minutes later stating that my product was on its way and should give it another week.. since then I have called atleast a dozen times and left that many messages.. no one has ever called me back.. when you call it will ring a few times and then go to an answering machine.. I have sent many emails and still nothing.. This was the first time I have ever ordered something online .. and did not know that I should have looked into the websites first before I made my purchase.. it is now January 10th 2011 and I still have not received the product... and they still have not gotten back to me by email or by phone.