Great American Chevrolet Of Hackensack Great American Chevrolet Hackensack Chevrolet is a complete rip off. Please run away from the dealership. Do not step a foot inside. Hackensack, New Jersey

I purchased a certified pre-owned 2007 Chevrolet Equinox from Great American Chevrolet, also known as Hackensack Chevrolet.  I had the car for about a year now and one of the spark plugs blew out of the engine.  The dealership is telling me it is my fault, but I never had any repairs done to the engine, nor has anyone ever worked on the engine.  They are the only ones that ever did any work under my hood.  Now $775.22 later the repair is done  and they told me that there is no guarantee the repair will hold.  If it happens again I would need to purchase a new cylinder head.  How could they not guarantee their own repairs?  

This dealership is outrageous!  Even though I am still under my warranty they do not consider the spark plug to be apart of the warranty.  They also told me that the spark plug could have been damaged by the previous owner.  So that goes to show that the dealership does not check their cars before they sell them. That is ridculous!