Green Dot Corporation Green Dot Card, Greendot.com, Green Dot Pak, Synovus Bank If you deposit money on one of their cards, you will LOSE it. Monrovia, California

This site is here for us to post our COMPLAINTS and if possible to help others with ways to get resolution, not judge or even get into people's business about what they use their money for. you  people are ignorant.

What if selling cigarettes while unemployed is their job? what if it was their last $70? WHO CARES, THE FACT OF THE MATTER IS GREENDOT RIPPED THEM OFF LIKE THEY DID ME WITH $5500 OF MY TAX REFUND MONEY. I had to post on here and other sites to get a response from Greendot. Though my total loss time was a week, I did get resolution and they actually credited me back $50 per card.

And how about I went into early labor, 3 wks due to the financial stress the day they froze my cards. Luckily my baby boy was born healthy. So I for one I am blessed and glad I learned my lesson too. I will use paper checks the old fashioned way for my refunds. And I will NEVER USE GREENDOT OR ANY OTHER PREPAID CARD AGAIN!

I was a victim of this same practice and yeah, they are trying to pull the same thing on me over unused funds as well. My complaint is listed on here too, added new today. I hope some lawyer picks this up and helps with a class action suit, because they are withholding peoples money with no legitimate reason...often as long as they can!

As for the rebuttal comment about this users purchase and being unemployed and such, did it ever occur to whoever wrote that this person may have NOT been unemployed at the time this was ordered??I am not even going to pretent to know their particular situation, and as you do not either be careful about jumping to conclusions and making judgements on people when you dont know all the facts. Karma has a way of biting you in the butt on things like that! It could be you next people are judging and criticizing! 

You are unemployed and have no money and yet you buy cigarettes?

I was thinking the same thing and the last poster...

If not having the $70 refund is going to make your family "starve", why were you buying $70 in cigarettes? If the cigarette company had been able to ship to your state, you'd still be "starving" because you spent the money on cigarettes.

Just saying - you can't admit that you were buying a non-essential item and then later guilt trip the company and play the unemployed card. You can't fairly mention that you were buying cigarettes, only to turn around and say that you're in need of that very money to eat.

If you were in fact ordering food/essential items, then I apologize and suggest you mention that in your complaint. 

We truly apologize for your experience. Green Dot understands the importance of our customers need for immediate access to their hard earned money. Our policy is to make refunds/credits for transactions made with the same card available right away. There are no fees associated with merchant refunds/credits. We do not however have any control over when a merchant processes a refund/credit, nor do we have a way to verify refunds/credits done through their system. We want to look into this further and assist any way we can, please send an email to custcareref@greendotcorp.com, include a contact number and your full name so we can reach you directly.