Green Dot NEVER RECEIVE CARD! Internet

I lost my Green Dot card and requested a new card on 5/5/2014.  It is 6/2/2014 and I still haven't received my card.  I've requested a new card 2 times and was told to wait 7-10 days.  Since I didn't receive my card today, I call again and spoke to a supervisor who says I have to wait another 7-10 days for a new card.  WTH!  I have had a direct deposit placed on the card (which I have now stopped) and can not use the money that I have on the card to pay any bills.  Green Dot does not offer any over night shipping and does not use Fed Ex or UPS.  Every person I speak to says they are a supervisor, which I believe to be horse crap!  At this point I will be calling Clark Howard, The Better Business Bureau, and any other place that I can to make sure that people don't fall for Green Dots money holding schemes!  I was told I would receive a call from their corporate office in 1 to 2 days.  What good is that going to do?!  Just send me my card already!