• Report: #625583
Complaint Review:

Green Valley Jewelry Henderson

  • Submitted: Wed, July 21, 2010
  • Updated: Wed, July 21, 2010

  • Reported By: smplatt — Henderson Nevada United States of America
Green Valley Jewelry Henderson
2700 N. Green Valley Parkway #H4 Henderson, Nevada United States of America

Green Valley Jewelry Henderson Clock Repair? Beware! Henderson , Nevada

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I lost $275 to this clock repair shop.  My grandfather's clock was not running.  Took in Feb 2010.  Picked up 2 weeks later and paid for it.  It did not run.  Took it back.  No word from repair shop until mid April 2010 when I finally called and they told me it was ready.  I arrived and discovered that the owner lost the winding key to the clock and he then proceeded to use a different one to try to wind the main spring in the shop in front of me.  The main spring broke.  He said he would order a new main spring and let me know.  No word until July.  He said he was having trouble finding the spring (there are a TON of them on Ebay). 

I became afraid that maybe my clock was going to be "parted out" so I went in and picked it up.  I asked him for part of the repair fee back which he said he would not give me. 

I had also taken in a second clock shortly after the first.  A cuckoo clock.  It was running but would not cuckoo.  I picked up the clock in mid-March.  I was no better than when I brought it in.  In fact the owner had disassembled all the animation on the cuckoo clock.  The music box, the moving birds, etc.  Nothing worked.  I chalked that up as a loss.  It was $125. 

Please be wary of having anything repaired at this shop.  Unless it is new or relatively easy to repair it will just get mutilated.  Now I have two non-running clocks and one is entirely worse for the wear missing the original key and a broken mainspring.



This report was posted on Ripoff Report on 07/21/2010 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/green-valley-jewelry-henderson/henderson-nevada-89014/green-valley-jewelry-henderson-clock-repair-beware-henderson-nevada-625583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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