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Report: #930102

Complaint Review: Greenstar HVAC - Surprise Arizona

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  • Reported By: JESTRGRL — Gilbert Arizona United States of America
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  • Greenstar HVAC 13260 W Foxfire Dr. Surprise, AZ Surprise, Arizona United States of America

Greenstar HVAC Completely ridiculous company. Couldn't reach anyone on the phone number. The receptionist had to call me back on her personal cell phone. Service man didn't show up for first appointment--had to resc rip off, don't buy Groupons for them Surprise, Arizona

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Completely ridiculous company. Couldn't reach anyone on the phone number after multiple tries over multiple days. The receptionist had to call me back on her personal cell phone after leaving 4 messages. Service man didn't show up for first appointment--had to reschedule after the appointment time. I paid for a Groupon that included an air conditioning tune-up, which was an upgrade to the 20-point inspection. The tune up consisted of spraying down the outside of the unit with my outdoor hose, which they actually told me to do myself until I insisted they do some kind of tune up before they left. When I asked about the tune up, the guy told me that his boss said that if anyone asks about the tune up, just spray the AC down with a hose so they won't accuse us of false advertising.  What?!!  So they knowingly are using false advertising and then are trying to cover it up?  Glad I didn't pay much for the Groupon, but the $110 value they mentioned as the value is a joke!

This report was posted on Ripoff Report on 08/20/2012 06:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greenstar-hvac/surprise-arizona-/greenstar-hvac-completely-ridiculous-company-couldnt-reach-anyone-on-the-phone-number-t-930102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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