Complaint Review: GROOVV - Internet
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- Author Not Confirmed
- GROOVV Internet USA
- Phone: 8558397277
- Web: http://www.groovvit.com/
- Category: Software
GROOVV TOTAL MERCHANT SERVICES GLOBAL PAYMENTS GLOBAL STL total ripoff Internet
*UPDATE Employee: Customer Service Response
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Very bad POS system, It can not even manage inventory correctly. The CC reader is very picky, the printer works 1 time out of 10 times. It is not only hardware or software, it is the managment as well, they said there were no, min amount for CC trasactions, and that you will be paying 1.59% per swipe. Apperantly there was a minimum of $25 in swip commition that you had to deleiver , "which they would never mention" and better yet, they added that amount on the monthly payment of which they were promising $35 monthly.
I want to cancel and better yet, they came up with cancelation fee of $295 !!! Yes there was no signed contract at all!
they come up with all those rules out of nothing!!!
Beware small business owners,,, do not get stuck with that!
#GROOVV #GROOVVIT
This report was posted on Ripoff Report on 12/04/2014 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/groovv/internet/groovv-total-merchant-services-global-payments-global-stl-total-ripoff-internet-1193102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Service Response
AUTHOR: Total Merchant Services - (USA)
SUBMITTED: Monday, August 03, 2015
We are very sorry to hear about the issues that you have experienced with Groovv. We pride ourselves on providing excellent Customer Service and products that aid in helping small businesses manage and grow their businesses.
Over 100,000 customers have trusted us over the past 19 years with their payment processing needs.
Please feel free to call our Customer Expert , Glenn at 747.888.9660.
We have just been made aware of this report, thus the delayed response.
Best regards,
The Groovv Team
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