Complaint Review: Group Vertical -
- Group Vertical USA
- Phone: 6164259141
- Web: www.groupvertical.com
- Category: Electronic Manufacturers
Group Vertical Ecotech hoverboards They're a rip off UNITED STATES Grand Rapids,Michigan
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I purchased 2 hoverboards from this site on 4/20/2016 they arrived on 4/25/2016 my 16yr old son rode it 3 times and it broke. he had it less than a week. I called several times communicating with the company in order to ship the board back .they are unprofessional and illiterate the lady didn't even know how to process the label for the return. however I returned the item to them the same day they received .I received a email stating that they were unable to issue a refund because the board was deliberately broken according to them .this company sucks they have poor customer service. they have a year warranty on this product and my son had it less than a week and they weren't willing to do anything. the affiliate that it was purchased thru is no longer available I wonder why is that .please don't purchase anything from this company they are a scam and ripoff.
This report was posted on Ripoff Report on 05/04/2016 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/group-vertical/group-vertical-ecotech-hoverboards-theyre-a-rip-off-united-states-grand-rapidsmichigan-1303633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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