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Report: #1444590

Complaint Review: GXI Outdoor Equipment - Clayton North Carolina

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  • Reported By: Dale — Deer Island Oregon United States
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  • GXI Outdoor Equipment Clayton, North Carolina United States

GXI Outdoor Equipment Poor quality mower. In shop over 9 months Clayton North Carolina

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Have had problems with this mower since day 1.  62 inch Z Beast Zero turn mower.  I have owned it for 17 months and have gotten less then 10 hours use of it.  Problems with ignition wiring, transmission, belt pulley falling off.  Has been in current repair shop for over 9 months.  Had to haul it 90 miles.  They can find no other shop that will do service for them. 

Current shop will take no more warrenty work from them.  Transmission was leaking.  They had service center take pictures, then video, then send the part in for inspection.  Weeks of delays between steps.  They play the blame game with service center.  Mower is now repaired but service center is holding machine until they get paid.  Technician says he has never seen a more poorly built machine.  Only good part of it is the Briggs engine.  Home Depot needs to take this company off their website.

This report was posted on Ripoff Report on 05/25/2018 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gxi-outdoor-equipment/clayton-north-carolina/gxi-outdoor-equipment-poor-quality-mower-in-shop-over-9-months-clayton-north-carolina-1444590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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