• Report: #462240
Complaint Review:

Hair Sisters

  • Submitted: Wed, June 17, 2009
  • Updated: Tue, May 17, 2011

  • Reported By:Fargo North Dakota
Hair Sisters
6444 North Ridgeway Avenue Lincolnwood, Illinois U.S.A.

Hair Sisters The subject had my name on it Lincolnwood, Illinois

*UPDATE Employee: Company Policy

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I paid for some hair weave-ons on the website (hairsisters.com) and got the usual auto order confirmation email. Then an hour later, i got the email below from the same website, which clearly shows they are a scam website. The contact number listed on the website also proved to be someone's personal number!

Nobody should buy ANYTHING from this website!!! I'm cancelling my order and my card.
From Hair Sisters Regarding Your Order #176627
Due to increasing fraudulent orders we are writing to inform you that for your protection we require a copy of your credit card. Please make a copy of the front and back of your credit card so that all information is clearly displayed.
Please also include your bank name and phone number. You only have to verify this information once and we hope to hear from you soon. Also, you can send us the copy of your Driver License which matches the name on the order and either billing or shipping address.

You can fax the copies to (847) 568 - 0159.

Also, If you can contact your issuing bank or credit card company and have your shipping destination added as an authorized alternate ship-to address in
the record/memo field.

We will contact your bank using the bank number you will provide us to verify this information after you've contacted the bank or credit card company.
Please allow an extra day to verify any alternate ship-to address.

We can also go ahead and ship to the billing address without verifying your credit card information. If you wish to ship to your billing address, please let us know.

If you have any questions or concerns, please feel free to contact us at (866) HAIR-SIS or (847)568-0073.

Again, we appreciate your business and look forward to serving you again.

Fargo, North Dakota

This report was posted on Ripoff Report on 06/17/2009 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hair-sisters/lincolnwood-illinois-60712/hair-sisters-the-subject-had-my-name-on-it-lincolnwood-illinois-462240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Company Policy

AUTHOR: Hair Sisters - (USA)

Regarding above complaint we ask customers to verify their credit card with us in order to reduce any possible fraud orders.  We are looking into ways to simplify order verification and one of the way we use is to do a three way conference call to credit card company with customer.
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