Complaint Review: half.com Inc.
Their website states that it may take 24-48 hours for a customer service rep to return your email. Yeah, that's a complete joke. I don't even think they have a customer service department. I've been requesting a refund because the seller will not answer me and i need my money back because i can not afford to pay for another textbook on top of the one that I paid for and never received. NOt to mention that my classes have already started and I am now in jeopardy of failing my classes because i don't have the textbook or my refund!! I am so completely and utterly frustrated, and disgusted that they are allowed to do business with consumers this way. How can you have a business and just not answer customers who have issues?? That is so unethical it's not even funny. Not to mention on the BBB they are not accredited and as it stands, they have a D- as a rating. And better your a** i reported them to the FTC and BBB. I wish they would be shut down!!
This report was posted on Ripoff Report on 11/18/2010 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/halfcom-inc/internet/halfcom-inc-halfebaycom-no-refund-shady-business-practices-internet-663742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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