• Report: #607319
Complaint Review:

Hanns G

  • Submitted: Wed, May 26, 2010
  • Updated: Wed, May 26, 2010

  • Reported By: Steve — Broomfield Colorado USA
Hanns G
843 Auburn Court Fremont, California United States of America


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Purchased a new 19 inch Hanns G Monitor on eBay with the fallacy it would have a 3 year warranty as boldly advertised by the company.

Worked well for two years and the power failed. Called Hanns to send it in and they tell me they will not honor the warranty only because it was purchased on eBay.

It has a serial number just like the rest of the monitors and they know exactly who they let sell it. Nice way to snivel out of your warranty.

Be Ware Consumers
All new Monitors being sold on eBay apparently do not have any factory warranty at all.

This report was posted on Ripoff Report on 05/26/2010 01:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hanns-g/fremont-california-94538/hanns-g-hannspree-california-inc-warranty-invalidation-when-purchased-new-on-ebay-fremon-607319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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