Harris Poll Harris poll online Harris Poll will not respond or replace points. Internet

I have done Harris Poll surveys for several years.  Since October I have not been able to access my site or redemm several thousand points accrued from doing their surveys.  I contacted them and also tried to change my password to no avail.  I even re joined and wrote to them about the problem and asked them to to transfer my points to my new account.  I have received no response.  When they send you a new passwoard to get noto the site it does not let you do it.  I wrote to them about that and got the same password info back. The message that I am not an active member came up when I hit forgot password yet I had been doing surveys up until they wouldn't honor the accrued points.  After emails with either a canned response that doesn't apply or no response at all I am disgusted.  I understand the person who started the Harris Poll passed away last year but not sure if that is correct.  You would think the site would alert surveyors if they were going to close it down.  All I wanted to do was get gift cards for the surveys done. Does anyone know if there is anything I can do other than complain here to get what is owed to me?  They claim some entity infiltrated them and ask us to change passwords.  It also tells you if you did not have a secret question to ignor that request.  Even following their directions completely it still will not let you sign on.  I even wrote to them about that and the fact that I can't even get into my most recently registered account that is about a month old. They were a respected site but now I don't know what to think.  Any ideas?