• Report: #1140233
Complaint Review:


  • Submitted: Sun, April 20, 2014
  • Updated: Sun, April 20, 2014

  • Reported By: bobby g — marathon New York
Nationwide USA

HCApower I signed up for a trial offer for fifteen days and if it wasn't working I could call and cancel, which I tried to do but was rudely told that I could not unsubscribe even though it was well within the 15 day trial period. Then, not only could I not cancel, my acount was debited 99.90 for the next two bottles and I did not even receive the two bottles. In addition my account did not have sufficient funds to cover the debit, and I was charged an overdraft fee of 38.50.. Mesa, AZ, Springboro, OH Nationwide

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 I was contacte by phone by phone number 607-533-2848, Lansing, NY.  I was not home when the call came in, and being a relatively local number, I called it back.  Only to have the person on the other line residing in the state of Vermont.  Dr. Oz; has been touting the benefits of Garcinia Cambogia, and this woman was peddling a liquid form of HCApower which was supposed to really work for weight loss.  I was charged 4.95 for the initial bottle and told that if I wasn't satisfied I could cancel my trial offer within 15 days.  After 10 days I felt that the product wasn't doing anything so I called the number on the bottle 888-964-6728 to cancel.  The totally rude phiilipino sounding woman told me that I could not cancel even though it was within 15 days.  I asked to speak with a manager, she put me on hold, then she came back on the line to tell me that she "felt for me", very sarcastically.  I told her that I am on a fixed income and could in no way afford the $99.90 for two more bottles,  ina nutshell she could've cared less and made no attempt at resolving my concerns. The next day my account was debited and I was charged an overdraft fee of $38.50 for insufficient funds.  In addition,  I was never sent the two bottles that I paid for.  This was the worst sales and customer lack of service that I have ever born witness to.  I am sure that I am not alone.  I want to be reimbursed for the 99.90 and 38.50 if for no other reason, I paid for the next two bottles and they were never shipped.

This report was posted on Ripoff Report on 04/20/2014 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hcapower/nationwide/hcapower-i-signed-up-for-a-trial-offer-for-fifteen-days-and-if-it-wasnt-working-i-could-1140233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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