Report: #1025092

Complaint Review: HCCredit

  • Submitted: Thu, March 07, 2013
  • Updated: Thu, March 07, 2013
  • Reported By: John — West Hills California United States of America
  • HCCredit
    203 E Emma Ste A, Springdale AZ 72764
    Springdale, Arizona
    United States of America

HCCredit Dent-A-Med Inc. dba The Helpcard Worst Quality Credit Facility Springdale, Arizona

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HCCredit/The Helpcard are underhanded in the way they even open individual credit accounts without the person actually purchasing a product.

In February 2012 I visited my local Sleep Number store to try out their products, the sales lady was very good at her job, I tried out various different beds, selected an option and continued to make a credit application. For whatever reason my application was denied for the amount required to purchase the bed of my choice so even though the sales lady tried to push different options I backed out and left the store.

About six weeks later a letter appeared in the mail from HCCredit with my approved application for credit with The Helpcard enclosed. This provided my with a credit account with them for $2500 and they were congratulating me on my successful application. I was bemused by this and could only think that this was as a result of my visit to the Sleep Number store.

As I didn't owe they anything I didn't think it would hurt just to have a credit account open with a zero balance, surely it wouldn't do any damage to my credit history, it really should be a benefit.

About six months later I started to think about this again and did some research into HCCredit only to find some terrible feedback on website such as this, all mentioning an annual fee for holding an account. Based on this I wrote to HCCredit, returning The Helpcard (which was only a printed piece of card!) instructing my wish to close the account.

To this date the account still appears on my credit report with all three agencies, yes it is all positive information, $2500 credit limit, no high balance, zero outstanding and a perfect payment history, the question remains, why are HCCredit still reporting the account to the credit agencies.

I have never borrowed any amount from this company, what do I have to do to have the account closed and stop them reporting each month. I no longer want the credit facility they offer based on all the scare stories I have read but I am also mad at the Sleep Number store as it is them that instigated this whole situation without explaining anything in the store.
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This report was posted on Ripoff Report on 03/07/2013 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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