Report: #1045659

Complaint Review: Headlightsdepot- Martin Whittington

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013
  • Reported By: superduty72 — OCALA Florida
  • Headlightsdepot- Martin Whittington
    3200 NW27th Avenue Suite 100 Pompano Beach FL 3306
    Pompano Beach, Florida
    United States of America

Headlightsdepot- Martin Whittington Martin Whittington EXTREME RUN AROUND- TOLD ME TO BUY EPOXY GLUE- NEVER CALL BACK- SCAM ARTISTS Pompano Beach, Florida

*Author of original report: MARTIN WHITTINGTON- CUSTOMER SERVICE CROOK IN FLORIDA. EXTREME RUN AROUND

Show customers why they should trust your business over your competitors...

purchased headlights. cost actually seemed to good to be true. dealer wanted 4 times the price. parts are not OEM. parts aftermarket. item came to me damaged. called and spoke to martin whittington requested pictures from me. told me once pictures received, item will be shipped. all he needs is to send pictures to manufacturer for credit. called many times with no call back. finally called and told me to buy epoxy glue to repair headlight myself and would issue me a 5 dollar credit. who does that? is this how you treat paying customers? when i ask to speak to supervisor as i do not agree. he tells me nobody is higher in command than him. at that point i just dispute the charges with amex. and left negative feedback where i purchased. the nerve to tell me to buy epoxy glue to an damaged item delivered by fed ex. i am sure others are told the same thing by this martin character. i also filled a complaint with bbb and will continue to share my experience. It is atrocious how a company can allow an employee to be arogant and deny proper short to paying customers. i will continue to spread the word on their procedures. in a word disgusted. i purchased from auto light house for real service
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This report was posted on Ripoff Report on 04/23/2013 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/headlightsdepot-martin-whittington/pompano-beach-florida-33069/headlightsdepot-martin-whittington-martin-whittington-extreme-run-around-told-me-to-buy-1045659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

MARTIN WHITTINGTON- CUSTOMER SERVICE CROOK IN FLORIDA. EXTREME RUN AROUND

AUTHOR: superduty72 - ()

headlightsdepot.com performance depot pdi auto parts Run Around- Liar- Never Calls Back- Arrogant- Long Hold time Pompano Beach Florida

i am disgusted with the level of service provided by martin whittington and headlightsdepot.com

not only have i been lied to. I was accused of damaging the product by martin whittington. he promised to call back and never did. when I reached him on the phone he put me on long long wait times. My issue is still not resolved and martin tells me that no one is above him. I do you have an operation and he is the top guy? something is fishy about these guys. Now I call today and was told martin Whittington is no longer with the company. Well what do i do now as a customer. I guess a charge back on my amex sounds right.

becareful

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