• Report: #969670
Complaint Review:

Healthier Balance

  • Submitted: Thu, November 15, 2012
  • Updated: Thu, November 15, 2012

  • Reported By: Scammed — Caldwell Idaho United States of America
Healthier Balance
Maple Grove, Minnesota United States of America

Healthier Balance Healthierbalance.com Deceptive advertising; be sure to read the small print Maple Grove, Minnesota

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I ordered a 14-day trial supply of green coffee extract and colon cleanse for the cost of shipping and handling ($6.95).  After receiving the product, I tried one capsule of each.  I was unable to take anymore because they drastically increased my blood pressure.  I contacted the company to cancel any further product.  It was noted on the packing slip that I would continue to receive shipments of the product unless I cancelled.  I called and cancelled receiving any more product and received a confirming cancellation via email from Healthier Balance.  However, I was charged $79.98 and $79.99 ($159.97) for the 14-day trial supply.  The fine print states there will be a charge of $79.98 upon completion of the order.

I thought I was ordering a 2-week trial for the cost of shipping and handling ($6.95 x 2), but was billed on my credit card for $159.97--the completion of the order.  I feel like I was taken advantage of.  I hope you can do something to protect vulnerable consumers.  This was very deceeptive. 

This report was posted on Ripoff Report on 11/15/2012 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/healthier-balance/maple-grove-minnesota-/healthier-balance-healthierbalancecom-deceptive-advertising-be-sure-to-read-the-small-pr-969670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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