Complaint Review: Heliotek - Laguna Beach California
- Heliotek 450 Ocean Avenue, Laguna Beach, CA Laguna Beach, California USA
- Phone: 949-608-1653
- Web: http://www.heliotekusa.com/
- Category: Builders & Contractors
Heliotek Cheated me by installing cheap panels that were not part of the contract did not file any permits or link any of the electrical with power company Laguna Beach California
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In August of 2014 I signed a contract to get solar power installed on my roof. I chose a brand (Kyocera) and agreed to a 1.99% loan to get them installed. It was easy. Later they changed my panels without my consent and told me that I have to terminate the loan and redo it because the Kyocera was not available. They told me they had another Kyocera that put out less wattage, but they can add a panel to make up for it and keep the terms of the loan intact. I agreed. They then came back to me and told me that I had to use another brand that I did not want. They installed the unknown brand without my concent. The bank handling my loan also lost all my paperwork about 3 times, so I had to resign multiple times. The last time I had to resign the interest rate was 16.99% far from the 1.99% they promised with the Kyocera brand. I was exhausted from all the back and forth and from getting upset, so I told them to just install the panels. They installed the panels without filing the paperwork with the electric company. My electricity bill is higher with the panels this period than my bill was the last period when I did not have the panels. I called Edison and they told me that there is no record of me having solar panels. I am without panels and these people no longer return my calls. I am very upset, and I will file a lawsuit.
This report was posted on Ripoff Report on 01/23/2015 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heliotek/laguna-beach-california-92651/heliotek-cheated-me-by-installing-cheap-panels-that-were-not-part-of-the-contract-did-not-1203943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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