• Report: #561801
Complaint Review:


  • Submitted: Fri, January 29, 2010
  • Updated: Fri, January 29, 2010

  • Reported By: Concerned Citizen — United States of America
200 Brickstone Square Andover, Massachusetts 01810 Internet United States of America

Helium.com Account Closed, Content and Earnings Confiscated Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I am a professional writer who has written for Helium.com since May of 2007. On Thanksgiving Day of 2009, I received an email message claiming that some of the links within my Helium articles were in violation of the Helium rules. I had never recieved any messages regarding these links before. The links were specifically to relevant content which I had created on other websites. Some of the links were to craft templates and images on other websites. I had included these image links because Helium.com does not accept images for upload.

I was ordered, on a national holiday, to remove the links which were perportedly in violation of Helium's rules. Furthermore, one email I received threatened that further promotion could result in full account review, content removal or other administrative actions. The emails further claimed that the violation was "self-promotion." I searched Helium site, and could not find any specific rule against "self-promotion," nor any clear policies regarding linking. Despite the fact that nobody in his right mind could expect me to remove such content on a holiday weekend, I spent a good deal of time on Thanksgiving Day removing the links from my articles. Nevertheless, on Monday morning of the next week, I could not log into my account on Helium.com. I contacted Helium regarding the problem, and recieved a rude message in response stating that my account had been suspended for "self-promotion" and that due my status as a long time member on the site and my having been a former site steward, Helium believed that I knew that "self-promotion" was not allowed. This, despite the fact that there is no clear rule prohibiting "self-promotion" nor any clear definition of what constitutes "self-promotion" on the site.

Although this email stated that Helium would later decide whether or not to reinstate my account, I have recieved no further communication from the site over the last two months. I am still unable to log into my account, and have not been paid for content submitted or revenues earned during the months from October through today. My content is published on the Helium website, and I have not paid for any of it.

Based upon the experience I have had and the experiences of others which I have read about, I must strongly discourage others from signing up for or writing for the Helium.com site. I am happy to receive emails from other people who feel that they have been victimized by Helium.com. Thank you.

This report was posted on Ripoff Report on 01/29/2010 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/heliumcom/internet/heliumcom-account-closed-content-and-earnings-confiscated-internet-561801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Helium.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?