Complaint Review: HelloMD.com - Internet
- HelloMD.com Internet USA
- Phone:
- Web: HelloMD.com
- Category: Doctors
HelloMD.com Too good to be true, This Company Ripped Me Off!! San Francisco Internet
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Complaint Type: Billing or Collection Issues Description of Complaint: On 3/26/17, I contacted HelloMD.com to have my recommendation renewed. The first misleading thing on their website is the price. On one page the price is $39.00, but when it's time to enter your credit card information, the price increases to $59.00. AFTER my card was charged, a window pops up that says there aren't any doctors available, please check back in 15 minutes. After 3 hours of checking back every 15 minutes, I decided to start an instant chat with a representative, who told me they were about to close and I could check back the next day and start the whole waiting process all over again, or I could make an appointment. However the earliest appointment was 2 weeks away. Veronica, the representative told me she could refund my money if I didn't want to wait 2 weeks, and I agreed. Long story short, it's been a month and I haven't been refunded a penny. I've spoken to HelloMD several times and I keep getting the same story "Oh well, we sent it back on our end..., so tough luck" Bank of America has received anything from HelloMD. So who do I believe a start up company, struggling to keep their heads above water, or a respected financial institution that's been around for over 100 years?
This report was posted on Ripoff Report on 04/13/2017 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hellomdcom/internet/hellomdcom-too-good-to-be-true-this-company-ripped-me-off-san-francisco-internet-1367582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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