Report: #120487

Complaint Review: HELZBERG DIAMONDS - Hurst Texas

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Ripoff Report is Xcentric Ventures

Submitted: Tue, November 30, 2004
Updated: Tue, November 30, 2004
Reported By: — FT. WORTH Texas

Author Not Confirmed

Why?

HELZBERG DIAMONDS Northeast Mall Hurst, Texas U.S.A.

Phone:
Web:
Category: Jewelry Stores

HELZBERG DIAMONDS ripoff failure to repair 2kt diamond braclet brought back 3 times, later lost due to the negligence of customer service rep Hurst Texas

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My boyfriend purchaced me a 2kt. diamond braclett in which the clasp on the item was seriously defective causing me to have lost it about 2x's with finally finding it only to return to store and request a replacement. This was resolved only by the manager working on this peice so it did work for only a short period of time until I returned a total of 3 x's.

This braclet was very special to me. I've never enjoyed such a wonderful gift such as this. Now the same problem has occured only this time there will be no recovery. I'm devastated over the loss. I've not contacted the store. Do you think I have a shot at the replacement due to their neglegence? Thank you,

Sue
FT. WORTH, Texas
U.S.A.

This report was posted on Ripoff Report on 11/30/2004 01:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/helzberg-diamonds/hurst-texas-76112/helzberg-diamonds-ripoff-failure-to-repair-2kt-diamond-braclet-brought-back-3-times-later-120487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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