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Report: #414523

Complaint Review: Herbal Groups Inc. - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: gulfport Mississippi
  • Author Confirmed What's this?
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  • Herbal Groups Inc. 15805 Stagg Street Van Nuys, California U.S.A.

Herbal Groups Inc. ripoff artists Van Nuys California

*UPDATE Employee: Refund customer service

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i ordered intra cleanse from this company. not only does it not work but they made a second withdrawal from my account without my permission. i sent the product back for a refund. a week after comfirming the delivery with my tracking number i called back and was told it would take two weeks for my refund. i waited sixteen days and called back. this time i was told they had not received my package.

i assured them they had and now i would turn them over to the BBB. they said their shipping dept. had not sent them word of my package. when i asked to contact their shipping dept. i was told they had no number! the man then proceded to tell me to have a nice day and hang up! how can i ever get my $105.81 back. i have recently been laid off my job and i need this money!

Loretta
gulfport, Mississippi
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 02:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/herbal-groups-inc/van-nuys-california-91406/herbal-groups-inc-ripoff-artists-van-nuys-california-414523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Refund customer service

AUTHOR: Shana - (USA)

POSTED: Saturday, September 26, 2015

 They usually give you a trial. Then will ship you out another shipment. If customer service doesnt hear from you in 14 days from the day you ordered.

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