• Report: #1041659
Complaint Review:

Herf Jones

  • Submitted: Mon, April 08, 2013
  • Updated: Mon, April 08, 2013

  • Reported By: P. I**** — Phoenix Arizona
Herf Jones
4601 W. 62nd Street Indianapolis, Indiana United States of America

Herf Jones Tassel Tussle Indianapolis, Indiana

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Herf Jones a major supplier of graduation announcements and supplies to ASU and other Arizona Universities and High Schools charged me $16.00 to ship a $12.00 graduation tassel.  When I complained and explained that I had not ordered a cap and gown, only the tassel, I was told that anything to do with a cap and gown order would be shipped at the $16.00 shipping fee regardless of what was ordered.  No where on the Order information or payment page does Herf Jones explain that the shipping fee for the tassel will cost more than the tassel itself! 

Graduation announcements are expensive and highway robbery on their own without having to incur additional, unexplained fees.  Herf Jones is using shipping fees to shake out more money from parents and students.  Unfortunately, for most graduates, Herf Jones is the only vendor contracted by the Unversity so you have no choice but to pay submit to its payment demands.  Such a shame.  Don't waste your time with their "customer service."  There is no service at all and Herf Jones does not care about its customers.

This report was posted on Ripoff Report on 04/08/2013 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/herf-jones/indianapolis-indiana-46268/herf-jones-tassel-tussle-indianapolis-indiana-1041659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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