Complaint Review: Heritage cycles - Fort Walton beach Florida
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- Author Confirmed
- Heritage cycles 788 Beal Parkway Fort Walton beach, Florida United States of America
- Phone: 850-862-4706
- Web:
- Category: Motorcycles
Heritage cycles Heritage Harley Davidson, heritage cycles of fort Walton beach, Harley-Davidson of FT. Walton Beach Paid 7,000 for a bike and it broke down in 3 weeks. Do not buy from here!!!! Fort Walton beach, Florida
*Author of original report: Met with manager...
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Paid 7,000 for a used bike and 3 weeks later it left me in the middle of a major highway and would not start. They wanted 2 hours labor fee just to look at it. No matter what it is a minimum 2 hours charged. 3 days after I drove it from the lot it started leaking oil from the oil pressure sensor. They said it would be 2 hours to change it.
I had the bike diagnosed and repaired at my expense, never asking them for anything. I did call 2 other Harley dealers and asked what they would do had I purchased from them. 1 would have done all at their cost and the other would split the bill.
The part cost me 280.00 with tax, add 160.00 in labor if heritage fixed. I installed it my self in 10 minutes!!! SCAMMERS! DISHONEST! Was told it was my problem and should have got the warranty.
Tried to buy a warranty when we bought the bike but Tommy said the bike did not qualify.
Buyers BEWARE!!! STAY AWAY. Go to Pensecola Harley instead.
This report was posted on Ripoff Report on 03/30/2011 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heritage-cycles/fort-walton-beach-florida-32547/heritage-cycles-heritage-harley-davidson-heritage-cycles-of-fort-walton-beach-harley-da-712132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Met with manager...
AUTHOR: Jeremy - (USA)
SUBMITTED: Saturday, April 02, 2011
Got a phone call from Tommy saying the manager wanted to meet with me. I agreed and both Tommy and the manager said they are sorry about the bike and the way it was handled. More or less they were pretty embarrassed by the situation. Was made some promises so we'll see if they stand true in the future. I feel the meeting was a success and will do business with them again.
The JERK was still there hovering around us and being nosy but since the JERK is the VP and husband of the owner....some things won't change. I highly suggest going straight to Tommy or the manager with any questions. AVOID THE JERK(easy to spot since he stands at the front door) at all cost.
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