Report: #174833

Complaint Review: Heritage Family Library

  • Submitted: Sun, February 05, 2006
  • Updated: Mon, February 06, 2006
  • Reported By: Arlington Heights Illinois
  • Heritage Family Library
    2451 Atrium Way
    Nashville, Tennessee

Heritage Family Library ripoff Oldest scam, sent book that was not ordered asking for payment without instructions on how to return it Nashville Tennessee

*Consumer Suggestion: Happened to me - Here's easy solution

*Consumer Suggestion: FTC, Attorney General's Offices

Show customers why they should trust your business over your competitors...

They sent out a book that I did not order. The attached letter starts with the word 'Congratulations!', has the word 'free' everywhere and then asks for a payment towards the end.

It does not have any instructions on how to return it. It does not have a pre-paid postage for returning the material. It does not tell us how to have the name removed from the list.

I do want to pay for returning something that I did not order to begin with!

Arlington Heights, Illinois
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This report was posted on Ripoff Report on 02/05/2006 08:01 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Happened to me - Here's easy solution

AUTHOR: Conan - (U.S.A.)

Found this information on BBB Tennessee - Call Heritage Family customer service 1-800-251-1520 and let them know you don't want the book they sent and don't want any more books. They will send you a return postage sticker for the book you have and cancel your 'membership' to their bookclub.

I just called them and did this, they were nice and gave me no hassle. Although I'll have to wait and see if I get the label and stop recieving books.
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#2 Consumer Suggestion

FTC, Attorney General's Offices

AUTHOR: S.n. - (U.S.A.)

You need to report this to the FTC. They have an online form. Contact the Attorney General's offices in TN and IL and report them there as well. Good luck.
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