• Report: #378866
Complaint Review:

Heritage Warranty - Administrative Services- Haytham El Zayn Company President/Owner

  • Submitted: Mon, October 06, 2008
  • Updated: Mon, October 06, 2008

  • Reported By:Chester Virginia
Heritage Warranty - Administrative Services- Haytham El Zayn Company President/Owner
400 Metro Place North Suite 300 Dublin, Ohio U.S.A.

Heritage Warranty - Administrative Services. Haytham El Zayn Company owner President/Owner Administrative Services. Authorizing Claims that they do not intend to pay after thier ASSETS HAVE BEEN FROZEN BY THE STATE OF SOUTH CAROLINA Dublin Ohio

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I hope that the many people who purchased a Heritage warranty don't have to go through the ordeal that I am going through. My wife and I purchased an RV in 04, at the same time we purchased a Heritage Platinum RV warraanty... In July of 08 we had our first and only claim. I called the number on my contract and had my claim approved by Sam (These spine less employees will never give their last name) at Heritage Administrative Service, (1-800-753-5236 ex 4137). Everything seemed ok, I was told that I could pay the bill ($2439.55) minus my $50.00 deductible and Heritage will have my check in the mail ASAP. I paid the bill. I was told that Heritage would hold up their end of the contract...
This was a done deal in July of 08. As of today, October of 08, I have seen nothing from Heritage.
In fact I have called every number in my contract and get the same answer... We are a third party agency and can't give you any one who is actually associated with Heritage to talk with. We only have a computer program that links us to Heritage, other than that we can't give you any number to a Heritage representitave or anyone who took your money, Bla, Bla, Bla... These people are puppets of the higher ups in management.
I paid $3000.00 for this warranty. I paid $2, 439.56 for the covered repair. As of now I am out $5, 439.56
Heritage claims that the warranty coverage could exceed the cost of the vehicle.
I say B.S.
They want your money and will give you nothing in return...
I am just an average person, I work hard every day, I pay my bills, I don't take advantage of anyone. Our dream was to buy an RV and enrich our lives. Not a new one, something that we could afford, but I worked my tail off to afford it...
After months of getting a run around, I am not going to take this any more.
After months of research I have foound the following.

Company owner. Haytham Elzaym
400 Metro Place N.
Suite 300
Doublin, Ohio 43017

Company Secretary
Peter Knolla

Company CEO Larry S. Rosenberry

Company COO William Rosenbach

Company Claims Manager Ken Hilliard
614-358-1500 ex 4134

Phone number of the assistant of the CEO
Also if the person who answers the phone tells you that you are in touch with Dimension, not Heritage. It's B.S. also...
Haytham Elzaym owns both company's.
I have a complaint with the Ohio Attorney Gereral's Office. 1-800-282-0515 against Heritage. This office is very helpful with scammers like Heritage.
I would like to thank Greg Gerber from RV Industries News for helping me with my journey

Legal Disclaimer:
due to my diminished state of mind dealing with the ordeal that Heritage has put me through, the preciding is only my opinion and may not be fact.
Signed concerned Heritage Warranty Contract holder

Chester, Virginia

This report was posted on Ripoff Report on 10/06/2008 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/heritage-warranty-administrative-services-haytham-el-zayn-company-presidentowner/dublin-ohio-43017/heritage-warranty-administrative-services-haytham-el-zayn-company-owner-presidentowne-378866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Heritage Warranty - Administrative Services- Haytham El Zayn Company President/Owner

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?