Complaint Review: Hertz Gold Reqwards - Internet
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- Author Not Confirmed
- Hertz Gold Reqwards Internet United States
- Phone: 8889994900
- Web: https://www.hertz.com/rentacar/emem...
- Category: Auto Rentals
Hertz Gold Reqwards Hertz Car rental Hertz Confusing rewards exchange programs cost me hundreds of dollars Internet
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I accumulated 8200 Hertz gold reqard points.
I went to the rewards website to find information on exchanging 6000 points for Amtrak Guest Rewards points.
I am 71 years old. I should of called a person to get answers to my questions.
All I wanted was to see what the exchange rate is betweenHertz and Amtrack reqards programs.
Before I knew it the exchange took place. There was never any confirmation. All I did was enter points to see theconversion rate.
I called the rewards help desk. The younger woman told me not to worry as I will get an email to complete the transaction. That is, nothing will be done until the traaction is confirmed with an e-mail from me.
I did not get an e-mail.
I called back a week later - The transaction was completed. I'm told nothing can be done.
6000 Hertz reward points are worth two weeks of a premium car rental anywhere in usa. That is almost $1000.
The 5000 amtrak reqard points that I recieved are worth $50.
Below is the log of the activity regarding my Hertz reqard points.
- Date Type Description Rental Agreement Points
- Apr 20, 2018 Reward Redemption Amtrak N/A -600
- Apr 20, 2018 Reward Redemption Amtrak N/A -600
-
Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600 Apr 20, 2018 Reward Redemption Amtrak N/A -600Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600 Apr 20, 2018 Reward Redemption Amtrak N/A -600
Missing Points? Click Here Points will not expire as long as you have a Hertz Gold Plus Rewards rental activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed on a rental.
This report was posted on Ripoff Report on 04/30/2018 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz-gold-reqwards/internet/hertz-gold-reqwards-hertz-car-rental-hertz-confusing-rewards-exchange-programs-cost-me-hun-1440984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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