Complaint Review: Hertz - Select State/Province
- Hertz Orlando Airport Select State/Province USA
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- Category: Auto Rentals
Hertz Hertz Orlando Lied to about "Free" upgrade Orlando California
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Rented and paid for 3 day rental of a mid-siz car from Hertz for 15.95 a day through hotwire. At the counter the guy told me that there was a "Free" upgrade to a larger car. I was reluctant since I did not need a larger car. But like a fool I said sure. Then he sold me on the fuel option which he described as "they will charge you for the amount of gas you use and it is 20 cents a gallon cheaper". I only drove 107 miles total.
Turns out the "upgrade" from Corolla to Maxima cost me an extra $21/day! Plus they charged me for a full tank ($62). If I had stuck with the the original car and brought it back full my bill would have been 0. Instead it was $190! Customer Service said I signed a contract.
Two years ago I left my wallet in the car. By the time I went back 25 minutes later it was gone!
This report was posted on Ripoff Report on 12/06/2013 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz/select-stateprovince/hertz-hertz-orlando-lied-to-about-free-upgrade-orlando-california-1104974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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