Report: #1509837

Complaint Review: Hewlett Packard - california

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Submitted: Fri, July 09, 2021
Updated: Fri, July 09, 2021
Reported By: Cec — Encino United States

Author Not Confirmed

Why?

Hewlett Packard california United States

Phone:
Web: hp.com
Category: Tech support for laptops,

Hewlett Packard hp tech support VIRTUAL SUPPORT HAS NEVER HELPED ME. I HAVE ASKED TO SPEAK TO AN ACTUAL HUMAN ON MANY OCCASIONS BUT NEVER GET TRANSFERRED OR GIVEN CONTACT INFOR FOR LIVE SUPPORT california

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I have a Hewlett Packard laptop that is approximately one year old. After Windows 10 updates, the computer doesn't recognize my printer and says it's offline or needs to have drivers installed. I follow the virtual agents instructions to no avail. When I ask to speak with a human tech support person, I get NO help. No transfer. NO telephone number. I have spent many hours trying to resolve my printer issues. How do I get to a live person?

This report was posted on Ripoff Report on 07/09/2021 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/hewlett-packard/california-hp-tech-support-i-1509837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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