Complaint Review: H.H.Gregg - Tampa Florida
- H.H.Gregg 10277 East Adamo Dr Tampa, Florida United States of America
- Phone: (813) 982-4463
- Web: https://plus.google.com/10039853254...
- Category: Appliances
H.H.Gregg WOULD NOT HONOR G.E. REPLACEMENT WARRANTY Tampa, Florida
*Author of original report: 100% AGREE!
*Consumer Comment: This is why....
*Consumer Comment: Since this is currently under GE's warranty,
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a GE Microwave oven $99. HHGregg sold me an additional 3 year warranty for $20. Oven stopped working after 8 months. Called Hhgregg they asked if counter top or built in. Its a counter top. Advised to call service company. Service man said there is no parts for a counter top MO & should of never been called. He said this a replacement only and take back to store for exchange since it is still covered by the GE 1 year warranty. HHGregg would not take the broken MO back nor would they honor the 3 year replacement warranty. They said I have to wait for them to check with the service repair report. They said this may take up to two weeks even though I had a copy of the service report. They advised me to buy another microwave oven in the meantime and wait for my credit on the old one. It has been three months and nothing. I have two microwave ovens HHGREGG's broken one they sold me and a new one they told me to buy. I called the main office and they told me it is being processed and to wait. Very rude and treated me like I was the enemy. I asked for my 3 year warranty to be refunded and told me I have to write a letter to the outside insurance company. HHGregg are extremely rude treat you like garbage if you have a problem. They are NOT a member nor acredited of the BBB and you can see why. This was my first experience with them and I will do what I must to get the word out that they are a scam and a huge ripoff artist with their lies.
This report was posted on Ripoff Report on 09/02/2012 07:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hhgregg/tampa-florida-33619/hhgregg-would-not-honor-ge-replacement-warranty-tampa-florida-936010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 Author of original report
100% AGREE!
AUTHOR: burdfrenzy - (United States of America)
SUBMITTED: Thursday, September 06, 2012
#2 Consumer Comment
This is why....
AUTHOR: willobi - (USA)
SUBMITTED: Monday, September 03, 2012
This is why I don't shop at H H Gregg. They sell mostly overpriced, inferior merchandise, they treat customers like dirt and their so called customer service is non existent. I rank them right up there (down there?) with Walmart.
#1 Consumer Comment
Since this is currently under GE's warranty,
AUTHOR: Ken - (USA)
SUBMITTED: Monday, September 03, 2012
have you contacted them yet? Sounds like the 3 year warranty isn't good until the mfr's warranty expires,
The info should be in your owners manual.
Give it a try and good luck.
Advertisers above have met our
strict standards for business conduct.