• Report: #1133253
Complaint Review:

Hide My Ass VPN

  • Submitted: Mon, March 24, 2014
  • Updated: Mon, March 24, 2014

  • Reported By: Joanne Whalen — Dunsmuir California
Hide My Ass VPN
Internet USA

Hide My a*s VPN Avoid Hide My a*s VPN - IT'S A SCAM! Internet

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HMA Pro VPN is a total scam. I paid for an annual subscription and noted that I did not want an automatic renewal. The service ended up being completely unusable - every time I turned on HMA, it slowed my internet so much I couldn't upload a single page. I didn't ask for a refund of my original money, because the service worked for the first few weeks, then after it failed, I forgot about it.

A year later, I was charged $80 for automatic renewal, which I specifically chose not to have. When I contacted the company for a refund, a few days after seeing the charge, and after not having used the service for nearly a year, the customer service rep wrote to me (btw, hallmark of a scam company - no live customer service via phone, and their live chat is no longer available), saying that I should have known I'd chosen the auto renewal and no, they wouldn't refund my money.

So, in addition to providing a service that cripples my online access and makes it completely unworkable, they just stole another $80 from me. They're a complete joke. Save your money.



This report was posted on Ripoff Report on 03/24/2014 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hide-my-ass-vpn/internet/hide-my-ass-vpn-avoid-hide-my-ass-vpn-its-a-scam-internet-1133253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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