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Report: #726233

Complaint Review: Higher credit score - Phoenix, AZ Internet

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  • Updated:
  • Reported By: Geoff — Glendale Arizona United States of America
  • Author Not Confirmed What's this?
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  • Higher credit score Internet United States of America

Higher credit score the fulfillment center, bruce mcinnis, tfc2011 Ultra POOR service, slow or now response, credit repair scam! Phoenix, AZ Internet

*REBUTTAL Owner of company: Contact Me Immediately

*Author of original report: You Are Still NOT Handling The Problem!!!

*REBUTTAL Owner of company: This is getting old!

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Im a loan officer in Phoenix area.

Im not a customer of The Fulfillment Center.  But my company recommended we try them out thru a local outfit here called Www.HigherCreditScore.co (not com).  So Ive referred two of my clients to them in Jan.  By March both were calling me and complaining. 

Seems that the letters that one couple was given had their names misspelled.  Probably an easy thing to correct.  The second couple had two credit accounts added to their letters that did not belong to them and were not even on their credit reports.  That raised red flags to me. 

The problem is they cant seem to get the Fulfillment Center to send them corrected letters!  They are already 3 months into a 12 month program and havent got their first letters sent!  It seems these guys take the customers money and then take them for granted.

My guess, this is a little Mom and Pop credit repair shop that cant really handle a very serious business.   People are intrusting this company with $600 of their hard earned money and getting piss poor results.  Hard to tell if it even works at all.  Seems the owner has to write an awful lot of responses about how great he is.  Just because someone has been in business a long time doesnt attest to the fact that they do good business!

There are hundreds of credit repair companies out there.  Im sure at least a handful provides customer service and results. Ill be looking for one of them. 

This report was posted on Ripoff Report on 05/05/2011 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/higher-credit-score/internet/higher-credit-score-the-fulfillment-center-bruce-mcinnis-tfc2011-ultra-poor-service-slo-726233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

Contact Me Immediately

AUTHOR: TFC President - (United States of America)

POSTED: Friday, June 17, 2011

The best way for me to diffuse this complaintant is to simply be available to speak to him. Call me, email me, fax me......send me a smoke signal.....whatever you need to do to.....let's make it happen. This is the problem.....you will not identify yourself, or any of your supposed clients. I PERSONALLY answer any complaint and we have not had any complaints. You continually write a fictitious complaint here once a month. If you really have an honest complaint, I am here to help.

BTW - We do not sell credit repair or credit restoration.....we sell a Credit Educational Series with a product called the Credit BluePrint delivered to your email daily. We developed the Classroom Training Series as well to teach in the public the entire credit system with 4 tests and a final exam. If you get a chance please go to www.tfc2011.com and see for yourself. If you take the time to research my company further.....check out the hundreds of testimonials on video at YouTube and read down on your Google search to read the thousands of testimonials there.

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#2 Author of original report

You Are Still NOT Handling The Problem!!!

AUTHOR: Jeff J - (United States of America)

POSTED: Friday, June 10, 2011

This may be getting old for you but you are still not responding to the clients I referred to you.  You want names and phone numbers, REALLY!  They have left numerous messages for you personally, sent letters to your email address, spoken with Brian at Higher Credit Score and still ZERO RESPONSE FROM YOU!!! 

You and your company are a shameful scam.  These are honest people who gave you $600 and have gotten nothing except a very poorly written Ebook and NO SERVICE.

Take your whiny a*s back inside your company and FIX THE PROBLEMS!!!

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#1 REBUTTAL Owner of company

This is getting old!

AUTHOR: TFC President - (United States of America)

POSTED: Wednesday, May 18, 2011

We work with the most reputable companies in AZ. ALL of the mortgage companies we work with are satisfied with the Educational Program we teach. We have unbelievable results every single day come in to our processing centers from the FREE dispute system we allow our educational students to use.

I find it very disturbing that anyone can just leave a post like this, unnamed, and people actually believe it. Why don't you stand up and identify yourself and identify these pretend customers. We work extremely hard to ensure every customer is taken care of. Are we perfect....absolutely no....and we never will be. We assist in hands-on learning and simple mistakes can happen, human error always exist.......but if we find someone has had a mistake or a communication error.....we bend over backwards to make up for and extend their free process as long as it takes.

Now please.....identify yourself so we can legitimately resolve your real issue. I am not sure if you were hurt and let go by one of our referring companies and you are trying to find a way to lash out....but it isn't us who have hurt you. My direct line is 877-686-8406. My name is Bruce McInnis Jr. I wrote and developed the 65 chapter Credit Educational Training Series, Classroom Training Series, CreditBluePrint, and developed and perfected the Section 609 Dispute Process. We have thousands and thousands of results.......191,000 satisfied customers since 1999 and how many complaints can you dig up......now I see it is the SAME person making 3 of the same complaints.....so I really only have 7 complaints in 12 years! Where are the other 50, 100, 500, 1000 complaints I should have if people were really not receiving what I sell?

If you are reading this....think really seriously about what you are reading and where you are reading it. Want references.....call me....I have thousands of them.

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