Home Credit Law Center Brian Linnekens Contract canceled 10 days after signing, but firm refuses to refund money Santa Monica, California

This client hired us to perform certain evaluation and analysis service in connection with his original loan documents.  This client also hired a separate loan modification company to perform his loan modification services.  Despite the fact that this client did receive a loan modification program, he was not happy with the results.  As such we agreed to offer this client a full refund. 

I signed a contract with Home Loss Law Center in July 2010 and was told the contract was money back gauranteed if they could not get my mortgage modified. I put my faith and trust into this company and 10 months later I was served notice that my house was scheduled for a foreclosure sale.

I contacted my representative Jeff U. and asked what was going on and they couldn't even find my file. Needless to say I hired another company, who in one weeks time was able to stop the sale and cut 600.00 off my mortgage. I sent a registered letter to Home Credit Law Center demanding my 2,800.00 back and I spoke with Brian, who refused to refund the money. His stance was that the negotiators on the modification side were not part of HCLC and they had done their part. I told Brian that I was informed that I was dealing with HCLC only, but he would not cooperate with me at all.

Three weeks after I formally fired them, HCLC created an electronic check using my bank account number and took $299.00 from my account as a modification fee. The address on the check was not mine nor was the telephone number listed mine. Now I had to close my account because this company is a bunch of thieves.

They will not return my telephone calls so I have taken this to the next level and filed complaints through both the Illinois and California Attorney General's Office and the Better Business Burea. It is shameful that a company representing the law is preying on good people in need of help.

This company is not reputable and should be named in a class action law suit for the predatory practices they use.

This client hired us on July 7, but did not provide us with a written cancellation until almost two weeks later (received Monday, July 19). During this time we had already completed much of the work that we were hired to perform.

We explained to this client that by the time she cancelled we had already performed at least $2,500 worth of work, but that we would agree to drop our fee to the $1,500 that she has already paid.We further agreed to release this client from her contract and to waive the remaining balance of $1500, which she would otherwise have been contractually obligated to pay.

However, in an effort to hold ourselves to the highest possible customer service standards, we have subsequently agreed to partial refund and we have returned that money to this client. We hope that all involved have found this to be a reasonable compromise. We wish this client the absolute best in her future endeavors.