Complaint Review: Home Eq - Sacramento California
- Home Eq P.o. Box 13716 Sacramento, California U.S.A.
- Phone: 877-867-7378
- Web:
- Category: Mortgage Companies
Home Eq Fraud, arrogant,argumentitive, ignorant, Sacramento California
*Author of original report: Fraudulent Accounting practices, Company can't add, subtract, multiply or divide
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my Morguage was sold to HomeEq this year, I ran into a financial hardship & missed a payment in July 2006, I immediately called to make arrangements to correct the problem. I was fooled in to believing I was making a payment and a half, in August & Sept.
Well Now I have learned otherwise, since I missed a second payment in october due to an unexpected draft from my checking accout. I immediately called I had 1/2 of the payment but Home EQ refused to take half a payment. When I started to get suspicious when the letter came through that I was 2 months behind. I didn't understand.
As of today (Nov 4, 2006)I got a loan to payup the 2 months. Home eq gets morenasty when I offer only 2 months payment, Now they want november's as well. I try to work with Cheyene all she did was get aggrevated & irratable to me.
I'm trying to get information as to how I got 2-3 months behind when I though I was all caught up by september. Not only was Cheyene NOT helpful She kept trying to tell me that the only way I could payup my past due was with a whole payment. NO PARTIAL PAYMENT.
I've never delt with any lender that wouldn't take partial payments to catch up a past due. I'm so fed up & disgusted with lenders, I'm ready to just move & let the fore close.
Ken
WILLIAMSBURG, Virginia
U.S.A.
This report was posted on Ripoff Report on 11/04/2006 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-eq/sacramento-california-95853-3716/home-eq-fraud-arrogantargumentitive-ignorant-sacramento-california-219114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Fraudulent Accounting practices, Company can't add, subtract, multiply or divide
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Friday, November 17, 2006
I've has since figured out the the origianl representative LIED to me. In July 2006 (when I missed a payment). I was told if I mad 2 payments of 729.00 my account would be current. Now since I was paying 650.00 a month already (with escrow), I questioned the payment & was told the amount is a payment & 1/2 of the morguage ONLY. Here the sweet rep sounded like she was really helping me, but was instead helping HOME EQ to additional fees. So when I could not make a full payment in september, home eq suddenly tells me I'm 2 months behind. So my wife & I get a second loan to pay the $1,500.00 bill.
Now Home eq is still upset that I'm Still 1 month behind because I couldn't Make the 3 months ( over $ 2,000.00 ) worth of payments they wanted by November 1st. I tried to arrange to pay an addition $100.00 a month till everything was caught up & the rep acted like I'd said vile things about her.
I'm now planing to go to my local wachovia branch to make arrangements to make my payments there!
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