• Report: #707418

Complaint Review: home shopping network

  • Submitted: Thu, March 17, 2011
  • Updated: Thu, December 29, 2011

  • Reported By: cc — oklahoma city Oklahoma United States of America
home shopping network
Internet United States of America

home shopping network hsn sold new tv with 5yr. old insides, Internet

*Consumer Comment: HSN SOLD US A USED "NEW" COMPUTER

*Consumer Comment: hsn bad products

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first my daughter bought a flat screen for xmas. Had it 2 weeks the inside screen cracked. the man came to fix it and said the guts were 5yrs old ,how discusting how many people have been sold old tvs thinking they were new. we bought the reader book the thing stopped working after a month. we paid to send it back and they sent the same one back still not working saying nothing was wrong with it.now the camera got for xmas from there stopped working just like that.canot wait to see the nightmare this will bring.this company should be run out of buisness all there stuff is junk. will never give them another cent of our hard erned money and will badmouth them to everone i know. thanks

This report was posted on Ripoff Report on 03/17/2011 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-shopping-network/internet/home-shopping-network-hsn-sold-new-tv-with-5yr-old-insides-internet-707418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

HSN SOLD US A USED "NEW" COMPUTER

AUTHOR: Angie Angel - (USA)

So sorry for you.  We bought a HP computer from HSN last April 2016.  The computer arrived with no manual, no instructions and none of the "free stuff" they say you get.  We set it all up and then discovered we had no sound.  We called HSN, chatted with HP, read all the reviews and followed all the instructions on how to fix.  It was later discovered that the model we bought came with defective speakers.  So bought a new speaker, nothing, nil, no sound.  We were so busy trying to get sound, we did not notice that there was saved data in the system from 2009!  To date, still no sound.  HSN will do nothing!  Data from 2009 tells me it was a used computer, sold as new.  That is against the regulations of the FTC.  So sad.  We will have to file a complaint with the FTC, just more wasted time and work for us. 

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#2 Consumer Comment

hsn bad products

AUTHOR: Bob - (U.S.A.)

In response to the article about  hsn and all the products are bad,i have to disagree.I have bought cameras,computers,video games,and getting ready to buy a 55" tv.I have not had the first problem with anything ive bought from hsn.Now, thats not to say that i wont have a problem in the future but my gosh anything made by man is subject to fail.HSN is a very professional company and they stand behind every product.I cant wait to make my next purchase and having the flex pay is awesome too.
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